326: News From Accounting & LinkedIn Latest – Tony Martignetti Nonprofit Radio

tony_martignetti_300x300-itunes_image2Tony’s guests this week:

Yigit Uctum, partner at Wegner CPAs.

Also, Maria Semple, our prospect research contributor & The Prospect Finder.

There’s more at tonymartignetti.com

302: Master Google AdWords and Master Your Decision Making – Tony Martignetti Nonprofit Radio

tony_martignetti_300x300-itunes_image2Tony’s guests this week:

Jason Shim, associate director of digital strategy and alumni relations at Pathways to Education Canada, and Mark Hallman, president of Evergreen Digital Marketing.

Also, Karin Hedetniemi and Jayme Nelson from the Inside Education Society of Alberta. Karin is director of business and human resources and Jayme is an educator.

There’s more at tonymartignetti.com

287: Secrets of Google Analytics & What’s Permissible Advocacy – Tony Martignetti Nonprofit Radio

tony_martignetti_300x300-itunes_image2Tony’s guests this week:

Devon Smith, co-founder of Measure Creative & Julia Robinson, manager of communications at Business for Social Responsibility. 

Also, Gene Takagi, our legal contributor and principal of the Nonprofit & Exempt Organizations Law Group.

There’s more at tonymartignetti.com

243: Your Video Strategy & How To Get Found – Tony Martignetti Nonprofit Radio

tony_martignetti_300x300-itunes_image2Tony’s guests this week:

Bridgett Colling, director of content marketing at See3Communications.

Also, Elizabeth Beachy, director of strategic communication at Upleaf, and Arika Sanchez, communications specialist at United Way of Central New Mexico.

There’s more at tonymartignetti.com

210: Critical Development Committee & Creative Commons 101 – Tony Martignetti Nonprofit Radio

tony_martignetti_300x300-itunes_image2Tony’s guests this week:

Greg Cohen, senior associate at Cause Effective.

And Carly Leinheiser, attorney at Perlman+Perlman.

Read and watch more on Tony’s blog: http://tonymartignetti.com

155: LinkedIn To Find Great Candidates & LinkedIn Page Analytics – Tony Martignetti Nonprofit Radio

tony_martignetti_300x300-itunes_image2Tony’s guests this week:

Marc Halpert, LinkedIn trainer and evangelist

Maria Semple, The Prospect Finder, consultant in prospect research and author of “Panning for Gold: Find Your Best Donor Prospects Now!”

Read and watch more on Tony’s blog: http://tonymartignetti.com

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Metoo hello and welcome to tony martignetti non-profit radio big non-profit ideas for the other ninety five percent. I’m your aptly named host. Oh, i hope you were with me last week, you’d cause me mitral regurgitation if i heard that you had missed get the best out of your board, our panel shared wisdom on identifying, recruiting, training, engaging and transitioning board members. That was alison chair now terry, billy and holly bellows and back to board basics part do jean takagi are legal contributor returned to continue our discussion on sound board practices, term limits, automatic removal and very young trustees this week. It’s linked in for the whole show first linked in to make hires. Mark alpert is a linked in trainer an evangelist, he returns to the show to explain how linked in branding and search along with your non-profits profile page can work together to help you find the best people to fill your job openings that was recorded at fund-raising day back in june, and linkedin page analytics maria simple, our prospect research contributor and the prospect finder, introduces the new page analytics very new. Identify your linked in updates that drive the greatest engagement. Get detailed demographic data about your followers and even benchmark your follower base against similar pages between the guests on tony’s, take two. Create the impossible. We have now the interview with mark halpert on linked in from making hires and hears that. Welcome to tony martignetti non-profit radio coverage of fund-raising day twenty thirteen, we’re in the marriott marquis hotel in times square, new york i first interview first guest today is mark helper. He is a linked in trainer and evangelist, teaching businesses and non-profits nationwide to use linkedin as a power tool for their marketing and recruiting his seminar topic is five ways to find great candidates or we’re going to talk about using linked in for your work as you are seeking the best candidates for your organization. Mark albert welcome. Thank you very much. Nice to be back again. That’s. A pleasure. Yes. Pleasure to have you back. You have been a guest. Okay. You have five five methods of organisations finding the best candidates before we get into one through five. How come you always say linkedin is an underutilized tool? Why is that on the non-profit community? It’s perceived to be either a job recruitment tool or just for businesses. And lincoln has ahold of vision just dedicated to non-profits called lincoln for good. It works with non-profits to help them achieve their mission, find good candidates, find board members to all sorts of things that linked that non-profits typically struggle with but to use this tool in a really effective way. And how did they find linked in for good? Where where did they go to get this? Well, there’s, you go to the lincoln website, you can go to the help center type in lincoln and non-profits, and it’ll do a search for you. Give you all sorts of topics that you can go to other websites, sub websites that will lead non-profit with video and with many great suggestions. Or come listen to me. Talk about it this afternoon. Well, so it could be a little late for that now, because people are gonna be listening to this that’s after today. That’s okay. They missed you at fund-raising day. But you do a lot of speaking all over the place. People on dh when we get into what you’re gonna be speaking about, your first recommendation is branding your staff board and agency saying that everything has to look their best. What’s this what? How do we do this on linked in? Well, if you’re looking for candidates, they’re going to do one of two things they’re going to look for your at your website, hopefully have a good website, not all non-profits do that’s a whole nother top or they’re gonna look atyou on google if you still don’t come up well in the google search and your website’s going to the top of google search, you’re gonna go someplace else and they’re going to go toe linked in because business people go to link to him business people in non-profits who are or work with non-profits that are board members that are officers of non-profits if they’re seeking a new position, they’re going to look in the job section a lincoln, then they’re gonna look at your organization. They’re gonna look at your company profile page most non-profits don’t even know what a company profile pages or where to find it or how to make it effective. That’s part of the secret sauce? Okay, but a company profile page is basically a lincoln website for your organization that allows you to show what you do and what your products or your services are all right now, we can’t optimize this in this the time. Twenty minutes, right? But how do we begin the process of creating one if we don’t have ah, company paid. Okay again, go to the help center and type in create company profile page. It’ll start you along with the instructions you need to do a very simple okay. It’s designed to be easy is designed to be actually fun. It will allow graphics. It will allow you to connect the names of the people in your organization who either work there, volunteered there are on the board there and it will connect them. So when you find that person on linked in, it automatically shows that they’re connected to your non-profit so the whole concept here is branding ah, bring your brand, tony. You work very hard at your brand. I’m a brand. I work very hard at my brand. We each bring to the table something unique. We each also have a value proposition. We each also want to convey to the market that we are unique and relevant to what we’re doing. Try me. Buy me. Buy me again, alright? Yeah and i don’t think organizations non-profits think of linked in for that purpose. I wish they would love the idea of connect you can connect your board members so that i guess you’re the organization page will appear on their page or organisation is mentioned on their personal profile pigeon can be associate it with your great organizations, you give your time and you give your money as a boardmember right? Why not mention and show off the organization you so strongly believe in and vice versa your company profile page as a non-profit can show all the people that support you, they may be volunteers, they may be boardmember sze, they may be the officers and the employees, and it should be every employee that has a public face for your organization that could be your payments clerk who talks to people outside. It could be your your your donor in-kind collections, folks, all the volunteers in a volunteer absolute volunteering there should be connected if you have the past, you’re absolutely right. So so we’ve established the fact that each of us is a brand we’ve established the fact that each non-profit needs to shore brand has also established the fact by association that one should reflect on the other, but that’s not where. You stop, you have to write your profile, whether your personal profile, your company profiles a non-profit in a way that stimulates and gets people excited it’s not cut and paste her resume onto your personal profile page that’s death, because if you’re not getting business or you’re not getting calls for new opportunities, you have yourself to blame because you did what you should never do, and that’s, make yourself look dull and boring. Same for the non-profit if you’re not getting enquiries and you’re not getting donors or volunteers coming to your door to psych, i believe in your mission. You’re doing a great job. You’re not telling your story, so there are ways to optimize your company page for linked in search say it right use search engine optimization keywords that are relevant to what your mission does search engine optimization key words are the words that people think to say, oh, i wonder if there’s a non-profit out there that believes in whatever that is. The other thing that’s really, really amazing, which is badly undersold here, is that corporate people, people in corporate backgrounds who are either big donors or corporate sponsors and have a sway with the company that they work for can find your organization if your organization’s mission matches what the company wants to fund and corporate people use linked in all day long, they’re on linked in from the moment they turn on their email in the morning to the moment they turn it off in the evening when they leave. That true we know is true. We know, though this we know this we’ve seen this. I’ve heard this anecdotally from people who stopped using google to search out people who can provide services or product to them. They go toe linked in because it’s a much more effective search. Lincoln is business people to business people. The web is everything and anything, and you get a much better search on linked in if you’re looking for somebody who can service your company, so vice versa. If a corporate person is looking to find the right organization to sponsor or wants to buy a table at your gala, they’re gonna look for the right person to speak to through linked in, and that is huge. Also after perhaps you’ve approached them, maybe you’ve already found them. They’re then gonna look. Atyou unlinked them as the as how is this organization brand itself? And what are they asking me to be involved with as a sponsorship? Because everybody corporate understands branding, and so they have to believe in you, and you have to show them you also come to the table with the right brand and then finally there’s something a lincoln has that is available to every single non-profit in united states, and that is a free subscription to what head hunters use called talent solutions. But what non-profits khun uses called boardmember connect, and it allows you to do a highly effective search gives you access to a free subscription, which headhunters pay for aa lot of money every month. One non-profit one person in every non-profit excuse me can have access to the subscription for free for as long as you need it. And we have a gift we’ve talked about boardmember connect yes in the past. Yes, when you’ve been on oppcoll and all right, what? We have to leave that topic. But how did people find boardmember connect same way. Go to the search and search for yeah help center and search boardmember can do within lincoln and it’ll send me right and, like, and then there’s, lots of guidance, lots of videos. There are groups and lincoln. Just deal with boardmember. Connect their people in lincoln for good, who will help non-profits learn how to use boardmember connect constant webinars, seminars or contact may contact anybody else who really gets how to use lincoln. Okay, talking alternative radio, twenty four hours a day. Do you need a business plan that can guide your company’s growth? Seven and seven will help bring the changes you need. Wear small business consultants and we pay attention to the details. You may miss our culture and consultant services a guaranteed to lead toe. Right, groat. For your business, call us at nine. One seven eight three, three, four, eight, six zero foreign, no obligation free consultation. Check out our website of ww dot covenant seven dot com are you fed up with talking points? Rhetoric everywhere you turn left or right? Spin ideology no reality, in fact, its ideology over intellect no more it’s time for action. Join me, larry. Shock a neo-sage tuesday nights nine to eleven easter for the isaac tower radio in the ivory tower will discuss what’s important to you society politics, business it’s provocative talk for the realist and the skeptic who want to go what’s. Really going on? What does it mean? What can be done about it? So gain special access to the ivory tower. Listen to me. Very sharp. Your neo-sage tuesday nights nine to eleven new york time go to ivory tower radio dot com for details. That’s ivory tower radio dot com every tower is a great place to visit. Oppcoll. Entertainment and education. Listening. Tuesday nights nine to eleven. It will make you smarter. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com we’re gonna go to tip number two, right? We’ll tip number two is for you. Be searchable on effective profile page. We’ve done that right, ok, fact, the profile page, but if your profile your profile page allows you to put your brand allows you to put your logo allows you to put a picture of what your organization is doing in action on the company profile page, it allows you to show all the services that you provide to your market or to your to the people that need your services, and then it allows you to go one more step deeper too fully explained that product of service on a separate page, and i have many non-profits would’ve added youtube’s. They’ve added audio, they would add whatever makes sense in a multimedia because people remember, as you and i know multimedia much better than when they just read it, right? This is huge and videos or very much i think clique candy people love to watch a two minute video salon. It’s two minutes. Yeah, well, you know what i’m talking about? Yeah, yeah, no, i’m not a charlotte know people love to click that that little triangle to play and you you’re saying you can bet that in your profile page unlinked? Yes, specific to the product that you’re trying to demonstrate you going multiple videos, i have meant i’m going to show unexamined love. Ah non-profit in connecticut’s and an extremely good job of this so well that lincoln is looking to them is one of the poster children of what makes sense what you should be doing right now. Okay, let’s, move teo knowing how to best post jobs and be searchable while we talked a little about being searchable but posting jobs. What what’s there going on post jobs in three different ways on lincoln, you can post jobs right on linked in, and you see that all day every day and that’s something that costs a bit of money and i’m getting e mails to that lincoln thinks i’m looking for a job and it’s based on a guess based on my profile and your marriage to once a week, i get an email that says these are jobs that you may be interested in when there’s a half a dozen or so right, and they’re hoping that i’m not learn a job. I’m never very gainfully employed working for myself, but so it i don’t want you to think i’m using this as a as a platform to get employment not true, mark, you’re not looking for employment, right? You’re happily employed, i’m very happy and self employed, but but for those who are are looking for jobs and candidates. How do you get into those emails that i’m getting? Well? You get those emails and he said you had a conversation with somebody the day before week before who is looking for a job then that pops in your mind? Oh, yeah. Mary’s looking for a job. That’s a cool job. Maybe mary wants that. But how does a non-profit get into those e mails that i’m getting? How did they get their host? May actually go on to lincoln. You post those those job postings, those job openings there’s. Another way to do that and it’s more effective. Probably because it’s specific to the organization. And that is on your company. Profile page. You have a tab called jobs and you can actually list all the jobs that are open in your organization. So it pripps supposes that your company profile page tells the story of what your mission, what your organization does well, and it does a good job of telling what you do well and when you post a job, the immediate purse place that a job seeker looks is on your company profile rage, and then they determine if they want to get involved, okay, with your organization and there’s a third way, which most non-profits don’t even know about and many for-profit sound even know about creative group just for your non-profit so these people who are invested in or believe in what your organization does on a regular basis invite them to join your group there’s a tab on every group called jobs so you can hit people in many different ways. They may not happen to stop at your company profile page and see your job tab. They may be in your group, and they may then see that you’ve posted to the group. Hey, i have a new job that’s open in my non-profit now there is an implication to creating a linked in group you have to keep it current, not necessarily posting every day. I’m not saying that, but you have. To keep your group current with content so that members are engaged through the group well, here’s, a radical thought on your personal profile page you have to keep your personal profile page current get very used to making an adding comments to your company personal profile page, you’ll get very eased me easier for you to make comments and updates to your company profile page someone in your organization or two or three people new organisation should be responsible for updating the company profile page on a regular basis, and the net will not be all the same voice in the same intonation in every posting, it will be varied and then if somebody’s on vacation, it doesn’t fall apart of somebody leaves it doesn’t fall apart, but the idea is lincoln is a participant sport in every single way. If you’re going to join linkedin and just watch it all go by here in the wrong place. So on your personal page on your company profile page and especially your group page that allows you three different places to keep your constituents that people who believe or watching what you’re doing right in touch with what you’re doing. As you do it on lee, you can post a lincoln and only post the way. And what you want to say that provides really very current up to date voice it’s, a micro website. And then the group is a method of engagement where other people can composed by group members composed. They can post it all along. By the way, i want people to know we have ah, sort of a bingo wheel in the background. You can spin a wheel at a neighbouring booth and win prizes that that was the cooking that you’re hurt. I thought that was you thinking now that that’s a that’s, a much more rudimentary process than then this very sophisticated spinning wheel that we have next to us. Okay, all over a good advice on dh and all goes back to being searchable. If candidates going to find the jobs that you have posted on your jobs tab, you’re organization needs to have been found by the candidates searching for jobs of that type that you have available exactly is that use their search terms. You have to use the right search terms. You have to know what the search terms. Our gift to play with them to see and you can actually go and do searches on your own to see how high up in the search results your organization or your name comes up. Yeah, depending on what you’re searching for. Okay, but flip it if you’re looking for a job and i know that’s a little off base here, but i just want to be sure that we’re talking it’s a two way street right here. If you are looking for a job you need toe have in your personal profile the right search terms so you can be found so non-profits that are searching for you can find you in a list of candidates, all right, and that’s really important and search is very, very powerful on lincoln, especially if they have linked in boardmember connect, then they non-profit has access to it tremendously detailed and very, very fine sifting of the data, and they will stay consent in males to candidates and say you may not be interested in this director development job that is open currently in my organization, but you may know somebody else, but here are the job requirements and here’s our company. Profile case, let us know and that’s a perfect lead into your next tip, which is searching for candidates the non-profit doing search four individuals that they might like to reach out to. How do we do that? Well, first of all, again, you have to have a great personal profile page you have to fill in every single aspect individual does individual that’s how you get found. Ok, but how does the organization use linked in to go out and find people lets you go to the advanced search or if you already have boardmember connect, you can use boardmember connect is a search it’s a little bit of a stretch it’s designed to find boardmember is but at the same time, you’re finding boardmember you might just find good job candidates. Is this is your this is your fourth tip. Now you’re you’re you’re you’re backpedaling on me. I’m not putting on the spot search for talented candidates, you number four go out there. Got something there? Yeah, okay, so what non-profit so do? Use advanced, advanced, so use boardmember connect member can hopefully you’re already yes engaged with boardmember cannot but if you’re not, you can use advanced search, an advanced search allows you a very good way of sifting through all two hundred twenty five million people down to a shortlist of i need a director of development who has at least fifteen years experience and has experience in fund-raising and has key words that are fund-raising and aids research and medical medical practice and things like that and lives within or works within ten miles of zip code one oo too, too. And you’re going to get a short list when you get the short list. It’s gonna be a longer list. You’re gonna get that long list. You can shorten that list by looking at their possible candidates, and lincoln sends you the results ordered by first level connections. Which of the people you actually know you might not have given thought about might be good candidates for that job. Second level connections are the people that you already are connected to, who actually know those people so you can work through and say, hey, tony, i see you’re connected to mary mary’s. Come up in my search. Is she possibly looking? What do you know about mary? Let me know if you think. That’s a good avenue for me to go down, actually, and then your third level connections are just people you’re not connected to, but it does give you the chain of the links that you can follow to get to know that third level person. And then finally, the last level that it shows you is the group’s. So if you’re involved in groups and non-profit in aids research or whatever your non-profits involved in, then you’re going to be able to look at their profiles through the group, then you take that list, and then you shorten it up, you shorted up to the best of the best candidate, and then you go and approach them if you have boardmember connect your poaching through annan, male and in male is a link to an email to somebody you do not know. Does that include others? That includes the third level? Yes, if you’re in boardmember connected to use the in male to contact people that you’re not currently connected to yes and that’s a very effective way, because otherwise you would just send either a blind email, which would go into email hill or you would have to pick up the phone call and it goes to the first hound dog on the phone it was going to filter through those those calls. So this a lot when you get on in male unlinked in somebody’s trying to get hold of you that this is important stuff because they don’t happen often in males are really effective if you are if you have linked in boardmember connect, you get a lot of in meals that you can use, you can send a lot of in males there’s, right approach because there’s a limit monthly limit there’s a monthly limit, but most people don’t even see why it’s very astonishing, but if you don’t have linked in boardmember labbate just misses me. It’s it’s not an issue. You just don’t ask me about that, okay? I’ve never heard a non-profit that said, we’ve maxed out our in males, ok? And can have fun. All right, if you’re not in boardmember connect, you really just get one or two in males a month, you know? You know, you’re not getting a lot so that’s not going to be a good place for you today. So it’s a no brainer to use boardmember connect and then you get a response and then what you want to do have to get a response to your e mails? You want to take that person out the coffee you want to take that personal lunch, you want to understand verbally beyond what they’re saying on linked in which may or may not make it all good and get to know you? Yeah, put it, you know, make it very ad hoc, and then you get to know whether that person is a good kid, a good candidate often peoples done non-profit folks a personal profiles don’t really tell what they’re experienced level has been they’ve again, they made it that resume, and so it doesn’t give you enough of the background, the deep background that you need to know to see if that’s a good job candidate for what you’re doing, but you’d probably take it to a phone call first, explore a little more, and then if there’s mutual interest bring it, as you said face-to-face for sure, and they bring him in for an interview, and then you’ve already read their profile. They probably read your profile and you’ve cut through that ice. And you have a much warmer, richer interview because you’ve gone through all the formalities of where did you go to school? What did you do here? Tell me about this. You can ask better questions. You khun get mohr examples of how would you handle a situation like that? I see you handled a really difficult situation. The maid off money disappeared. What did you do? Had it? What was your damage control issue there? And people give re alive examples. You get a much better sense for a candidate thinking on their feet, which we all have to do in all job that we do. But what is it that this person uniquely brings? You have a better interview, per with that person here you can stack rank you’re candidates. After the interviews were already talking about your fifth tip i want make sure people don’t think we’re giving short change to it, which is keeping them establishing the connection and keeping it warm and making even warmer. And you’ve done all this without having paid a recruiter. You done your own sophisticated screening through the search and and your own outreach, and you’ve grown your network, you’ve you have now in your stable of network connections, people you can rely upon, so maybe that person is not a good candidate for the job, but maybe you know somebody else who could really use that person, and you’re at coffee at the next day and the job comes up in somebody says, this is good. This is this person’s really good candidate for your for your open position or there’s a new open position down the road or that the worst you’ve made a new professional connection, as we’re all here for you just don’t know when you can draw upon somebody’s expertise in an area you don’t have that expertise. So you’ve done nothing wrong, and you’ve gained everything buy-in just saying, i’m sorry, this is not a great position for you. We tried, we both tried, but here we go. So you add connections too. You’re linked in profile people that you know and like in the two vetted, you just don’t add connections willy nilly because you’ve exchanged business cards. That’s not a connection, okay, i mean, i get a fair a number of invitations to connect now that’s personally and i maybe i don’t get them as diligently as i should. Well, there’s a few schools of thought here i’m rather a narrow point of view, but i don’t connect to anybody that i am my mind say, but i invite that person into my house for coffee. He was once i connect to pieces people on linked in, they now have access to all of my connections, so if i’m lax about inviting somebody into my connections and since you and i are connected on linked in, they can now see your entire personal profile because you and i have agreed to connect a linked in. So if i’ve got a guy is just not a good player, he now has access to you if he approaches, you and it’s not a professional way are approaching you, and you work back to chain and see that he’s connected to may i ruined the connection between you and may, so you’re going to you’re going to connect yourself from me when you get back to your office already did before us now, you know, i’m an open door and i’ll just i’ll take anybody, so i’ve exposed you to the to the mass is that you i would rather the shielded from be careful who you connect to. Tony. Okay, i’ll b more and i’ll be more. I’ll be more strip listening. So you you look at their linked in profile, but that doesn’t tell you whether they’re going to be. I don’t scrupulous person and going contact one of your connections, contacts i get give them an opportunity. I meet them at a lunch at a breakfast. I talked to them on the phone. I know you don’t see that with every person that i have done that with every person you haven’t connected to really twenty, one hundred connections. I have met, spoken and vetted every single one in-kind i don’t really did i get that courtesy? Maybe you’re already knew each other. We knew each other. I mean, i didn’t get taken out to lunch. We had lunch. If you want to get a lunch, try to connect with mark halpert on linked in and he’ll take you to lunch and he’ll get you in the worst cases. You get a free lunch right after this. I’ll get your credit card number. How’s that all right? Okay. No, i’m not being a scrupulous as your recommend don’t be promiscuous linker, right? Maybe i am a little for mr, right? All right, let’s, leave. We have about a minute. Let’s. Leave non-profits with one tip for there that they’re there. Now i’m going to assume that they’ve got their corporate page. Leave us with something that makes their corporate page really valuable. Look at your competing non-profits the ones you’re competing for the donor dollars, see how they’re showing themselves off on linkedin. See how they’re staff is showing themselves. Their board is sewing themselves and their company profile page looks on lincoln take style notes from other non-profits you know our leaders and i’m not going to name them there’s some really wonderful ones out there you do. You could do the research you khun take style points do graphics video make your linked in page company profile page. Jump off off the screen and say, contact us. We are a great organization. We love what we do. We have a passion for what we do. You need to join us. That’s, what you need to do personally unlinked in because you have to be the brand and a company profile. Page, you have to be that brand as well. Thank you very much. Mork alpert, trainer and evangelist for lincoln. Thank you very much. Always a pleasure. Thank you. I appreciate that. Twenty martignetti non-profit radio coverage of fund-raising day twenty thirteen marriott marquis, thanks very much for joining me. There was a lot of fun. We got live listener love costa mesa, california. Provo, utah, golden, colorado. Alright, west coast checking in atlanta. Rest in virginia and wind gap p a. I wonder if it’s near the delaware water gap, but welcome live listener love tto all those live listeners. Oh, and west babylon, new york sorry, west babylon so close. Shin jin, guangzhou, shanghai and beijing ni hao. We’ll have more live listener love shortly. Right now we go away for a couple seconds when we come back. Tony’s take two and then maria simple with linkedin page analytics. Hey, keep listening, e-giving tooting getting dink dink dink. You’re listening to the talking alternative network, waiting to get you thinking. Thank you. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. Hi, i’m ostomel role, and i’m sloan wainwright, where the host of the new thursday morning show the music power hour. Eleven a m. We’re gonna have fun. Shine the light on all aspects of music and its limitless healing possibilities. We’re going invite artists to share their songs and play live will be listening and talking about great music from yesterday to today, so you’re invited to share in our musical conversation. Your ears will be delighted with the sound of music and our voices. Join austin and sloan live thursdays at eleven a. M on talking alternative dot com. You’re listening to the talking alternative network. Theo, hi. This is claire meyerhoff from the plan giving agency. If you have big dreams but a small budget, you have a home at tony martignetti non-profit radio. Thank you very much. Claire meyerhoff. We’re expecting claire in the studio sometime today, just for a short time. But she’s it’s uncertain wind. So, you know, creative producer, these creative types, you can really count on them to be precise. But she says she’ll be here. She’s in traffic. It’s not her fault. She’s in traffic. Yeah. Tony’s take to my block this week is create the impossible i was. I read something on the npr site about triangles that are simple to draw but cannot exist in our physical world. Yet our minds easily visualize them, and we see them as something that can exist very simply and quoting the writer’s. Robert krulwich who’s, the science writer for npr. This is what he said. Our brains, it turns out, are not prisoners of the world we live in. We can fly free. We can at any time we, like, create the impossible end quote. And i love that we can create the impossible. You need not be constrained by our physical world to imagine things that you want to. So, you know, what have you got on your mind that other people have said is impossible or that you’ve felt is impossible cut through that because the first step to creating it is imagining it, dreaming it, visualizing it and you’re not constrained by what the rest of the world says is impossible. I find that very uplifting, very encouraging. I love it. I’ve got one of my own and it’s on my block at tony martignetti dot com and the name of that post is create the impossible that is tony’s take two for friday sixteenth of august thirty third show of the year maria semple hello, maria. Hello, tony, how are you? I’m terrific welcome. Thank you. Maria semple is the prospect finder she’s a trainer and speaker on prospect research. Her website is the prospect finder dot com her book is panning for gold. Find your best donor prospects now she’s our doi n of dirt, cheap and free and you can follow maria on twitter at maria simple, and this month we’re talking about linked in page analytics, leading from your friend and colleague mark halpert. Paige analytics on lincoln is very new, it is very new. It just launched like weeks. Yeah, yeah, i think it was officially july thirty first or august. First, that this all launch so i thought it be something timely that we could talk about and certainly plays off of your interview that you had with mark helper. What a coincidence. How do you know has imagine how these things line up, just just by coincidence? So give us an overview before we get into details overviewing of what paige analytics is all about. So mark was talking about the difference between a personal profile and accompany page. So paige analytics focusses entirely on your non-profit company page that you have set up that really outlines all of the products and services your mission almost too many web site, if you will, within the link in space. Ok, right, so we’re not talking about your personal page, understand on dh, what can we do with again? Just overviewing this point, what can we do with these analytics? Well, the interesting thing is that you can figure out where you’re driving the most engagement and seeing the types of posts that are really resonating with the people who are following you as a company on lincoln, and you get a list of followers, so, you know, people are accustomed. To going on facebook, for example, and liking a company or a brand on facebook, they can do the same thing, actually unlinked it. And i know lots of corporate executives, for example, who are happy to follow brands on lincoln, and they’re not on facebook at all. So if you’re on ly strategy for connecting with these people is on facebook, then you’re missing a potentially huge part of the audience. Okay, you could get detailed info on your followers and of course, and they are court followers now, because these are not connections, because, again, it’s, not your personal page. So these are followers. What else can you do with this? So you can, uh, once you have this company page set up, you can actually try and get more followers, right? So that you can engage with more people so you can create. They have right within length in you can find out how to create that ah, a button for your website, for example, so that people can follow you there. But once you’ve got a large following on dh, you decide to start making updates on your company page, just like you make you know. Occasional or maybe frequent updates to your personal profile page in that you know what you’re doing now, type of section um, you can see those targeted updates, you can find out how far they’re reaching, and also, if you want to target those updates to specific followers, um, say you’re a national nonprofit organization, and you want to be able to start targeting your updates to specific states or specific regions because the update perhaps, doesn’t pertain to the entire national scope. You can actually target those updates, even by geography. Okay, andi, you can see how far they reach as you’ve said, we’ll talk about the engagement percentage and things like that, and then you can also benchmark against other non-profits yeah, which is really kind of interesting. You can see how your own organization is kind of stacking up against other, so lincoln will give you a sampling of where use your posts and engagement levels are in comparison to other organizations that are similar to yours. How do we set up the analytics so that we start getting them actually it’s already built in there, so if you have a company page set up, you’ll see. That one of the tabs that you can actually click onto once the pages set up and you you make some post some updates, you’ll see an analytics button, and what happens there is it’ll list all of the updates that you’ve been making. So even though this just launched, for example, august first or july thirty first, you can see going back a specific date range, they actually let you go back. Tio let’s, see today yesterday looks like a far as the previous month they’re tracking, so you can, you know, follow about two months worth of engagement. And is this, uh, is this a tab? You said button, but i just want to be explicit. Is it a tab on your on the company profile page? Yes, it’s a separate i guess tab is what you would want to call it is a post if you’re if you’re on your if you are the page administrator to actually be able to make the updates on behalf of your company or non-profit in this case, you would be able to see that you’ll have access to a home page products, services, page insights and analytics. It’s, one of the other cabs available. Okay. Excellent. And only for the for the administrator. Well, that makes sense. Okay, right. So they have this thing called on engagement percent percentage. Where this is how you measure the reach of of different updates. You can see what topics do well, what’s this engagement percentage. Yeah. It’s kind of interesting. So what they do is they kind of have this little formula. So the way they define it is it’s it’s, the number of interactions, clicks and followers that air requires, right, divided by the number of impressions follow-up divided by the number of impressions. So, you know, you can really start figuring out what types of posts are getting that that commenting that sharing on dh then you can give your followers more of that type of content. I love it. Yes. So it’s a ratio of how engaging, how engaged people were with your content with respect to how many people saw it because over the denominator is the number of impressions. So you get and exactly so it’s very similar to ah, in that respect. Anyway, to facebook analytics, yes. So they are definitely starting to give you a lot. Of that back end because people are sitting back and sort of asking, well, you know, if if i set up this entire company, paige and i go about making these up stated posts and so forth what’s going to be my return on investment here that are, oh, i that you hear tossed shout all the time right on. So people want to know if we’re going to put any effort or focus into this, how are we going to benefit? And i think that that linked in has really done a tremendous value for both for-profit and the non-profit world in coming up with the scent of benchmark data that will be able to look at overtime. So the further back you can look, though, is the previous month that’s. So that’s what it appears like to me as i’m looking at my own company page, for example, i’m seeing i can, you know, update different ranges in terms of dates, i can look att today on lee and then going back as far as previous month is the last thing that you can select. I would think that that will be built out as time passes, surely. They have all the historical data. It’s probably just a question of making it accessible. Yeah, you’re going toe. I’m going to say that you’re company profile page is probably a model. So where would where? Where on lincoln would people find that? Just searched the prospect finder? Yeah, any company page actually, that you’re looking for you go into that search box at the top. Start typing in the name of the company and it’s very intuitive. So it’ll start giving you a list of companies that have the characters that you’re typing in. So, yeah, you could find mine under the prospect finder, and i’d love it if she was your followers came over and followed my company page on lincoln that’s. Great. Okay, don’t look for tony martignetti non-profit radio. While we have a group, we don’t have the great we don’t have a company page for the show, but we do have a group. Um okay, let’s. See, um so aside from this, all right. So that’s that’s assessing what the good what the content is that your followers are interested in? You can also get information on who those followers are. That’s. Right? So when you see the when you have your list of followers, when you have, when you’re on the company pages, the administrator, they will be ah, number it will tell you, you have x number of followers, so you can actually click on that and find out who all of those followers are. Yes, and, you know, contrary to what you would find on facebook, for example, if you went to look at all the people that liked your page, people have all different levels of security settings, right, and their facebook pages, whereas on linked in for the most part, you’re going to be able to see their entire profile. Yes, you’ll know who’s following you as a non profit organization and that’s that could be tremendously helpful and valuable, right there in and of itself, in terms of, you know, trying teo, you know, figure out, as i mean for me is the prospect researcher i’d be interested to know who are the people following us in the linked in space? Are these people that we should be considering, you know, putting into our research pool and looking at a little bit more in depth? Andi, you can really start being a little too segment what’s kind of interesting to is that you can get an idea on those follower demographics from the analytics page alone, so you can find out what level somebody is like senior entry level vp level. And then i believe you can even find out some of those metrics not only by seniority, but you could find out your your followers could be broken down by industry by company size, by function by employees so you can see how as a researcher, right, and as a development function, this would be very interesting for you to know about. I have one more that you can get aggregate data on that’s, a region region of the country or, well, which of the world. All right, we’re going to go away for a couple seconds and when we return, of course, maria simple, the prospect finder, will keep sharing wisdom on the new linking page analytics, and i’ve got a little more live listener love to. So hey, hang in there. You’re listening to the talking alternative network. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Talking alternative radio twenty four hours a day. Hey there, welcome back with more live listener love, new york, new york, newport, north carolina and north king’s down rhode island. Welcome live listener love to you, rhode island. I love block island. I’ve been there probably six or seven times in late august this year. We’re going somewhere else, but i’ve been to block island many times. Love it. So north kingstown, we haven’t had you before. Welcome. Oh, gotta go abroad. Soul and inchon, korea. Anya haserot loved the live listeners. Claire mara have just walked in studio, so we’ll get her settled. Of course, she buzzed when i asked her not to, but she buzzed on the commercial. So we were ways. No problem. Perfect. You are. I thought you were. You’re fooling me a week. Buy-in dafs maria semple, of course we’re still talking about linkedin page analytics so we know that we can get the engagement. We could find out. What’s what’s, popular weaken look, a detailed info on who our followers are and let’s talk now about benchmarking against other non-profits how does that work? So what they do is they’ll list your engagement levels for example, on dh then list for you. How you compare so your number of followers compared to other companies, so i’m just looking at my own analytics. It’s it’s kind of interesting. I have no idea why coca cola would be on the list of materials. You maybe they just pick one really big one know your company is bigger than you realize. Coca cola is your competitive with the coca cola. They’re talking, they talk about, they talk about the prospect finer dot com and coca cola board meetings all the time. Clearly. All right. I mean, islington says it it’s got to be true. But you know what i thought was kind of interesting to that they have is have you seen that? They also offers something now called sponsored updates? I have not seen that. So when you go to make an update to your page you will you they’ll ask you if you want to make a sponsored update. Now i know i am the brian of what? What do you call me towards? Trompeter duitz cubine free and free. Yes, well, this is actually sea bass, and i’ve not experimented with it myself. But it’s, you can do it like on a paper, quick advertising type of thing and these this’s away for lincoln to make money, obviously, but it’s getting your post now in front of targeted audience of people who are not currently your followers so, you know, you could be part of a new organizations budget if they wanted to try and get very specific updates, i could see it working for advocacy, you know, organizations, perhaps or if you’re trying to drive lots of people to a specific event, you might make a sponsored up identical. Now they’re getting in front of people identical to what i’m seeing in facebook. Yes, i’m seeing these ads appearing in my timeline. I know i’m not a fan of any of these, i think, and, you know, because in fact, i know i’m not because in the upper right there’s, always a like button, so i must not have liked it yet, and they’re annoying actually know the in the middle of all my friends posts there’s, this unwanted, sponsored add toe like a page on it’s, not even something that i’m interested in. I’m sure they have algorithms for figuring it out, but at least in my case, they haven’t. Perfected it, but but any case i don’t, even if they were interests, don’t really want to see them on the timeline. I don’t mind them on over on the right side of the page, but they have to be right among my my posts that i’m enjoying from clara miree dafs carle place high school reunion. No, they don’t belong there, right? They don’t belong, no that’s, right? They don’t belong in there about backstabbing and bitchiness. Oh, geez, i don’t want to hear about these reunions stories now, not on the air you’re ruining. No, no there’s, a whole story about carlos, really? Just imagine a high school reunion, and some people love the facebook page that claire created and other people a little more, a little more traditional, feared it. We’re off topic, so when it’s about social meat is interested, it is. It is a pretty riveting story, actually, okay. You were you’re talking about the sponsored posts, but the companies that are there, sorry, the non-profits that you’re going to see on your benchmark page. Are you saying you can’t select which which pages you’d liketo be compared to? Maria? I don’t think you can. I’m not saying that ability here, so they, you know, they come up with, you know, how you compare now? Maybe they’re going teo again, that’s something that they’re going to refine and perfect over time as this new analytics tool, you know, evolved. I certainly hope so, because i prefer to see me benchmarked about, you know, they have several other companies in there. But, you know, certainly i shouldn’t be benchmarked against coca cola. That’s unfair to coca cola. It’s unfair to them. Let me just ask, are the other the other choices that they have? Are they my voices crack like a thirteen year old? Are the other choices reasonable? Are they are they in your ballpark? Yeah, some of them are mean. Yeah. Okay. Clarity. Maria, i have a question for you, and i’m just wondering if in your travels and all your expertise, do you see anyone an organization? That is using linked in in any way effectively to market bequests to organization, putting the organizations in their will, that type of thing planned giving, um, plan e-giving specifically know, because i’d have to look through a lot of different posts that organizations have, uh, put out there is there updates, but i did kind of put on tony’s facebook page that the environmental defense fund, i think, was doing a pretty good job actually helping can post came out with a sort of a top ten list, i think it was near the end of the year or something. Um, and i was looking through some of those, and i thought that the environmental defense fund was doing a good job in terms of their updates and so forth. Now what happens is, you know, this is sort of the, like you hear about anything else at eighty twenty rule, you want to make sure that you’re not doing always just promotional stuff, that you’re giving people really great content eighty percent of the time, and then they’ll tolerate about twenty percent of promotion, so it could be that those those types of postings are interested first, i just didn’t look back, say even on their page history to see what you know what else they’re posting about. Okay, we have to pretty much stopped there. Maria, thank you very much for sharing very timely information about the new linkedin page analytics. Maria semple, the prospect. Find her. You’ll find her at the prospect finder dot com and on twitter she is at maria simple bye, maria. Thank you. Thank you. Okay, we have just like thirty seconds or so. I hate teasing people. We talked about the car place high school reunion if they want to go to the facebook page and see some of this drama played out a little bit where they should send me a friend request, send claire meyerhoff a friend request on dh, then become my friend and then i’ll let you into our our fabulous reunion page, which is great because now it’s chuck full of photos. It’s really the only place you can see any of the photographs so the people that weren’t on facebook i don’t know how they’re going to see any photographs they need to get on facing program. I’m glad you were able to come. Thanks. Thanks so much for having no it’s always a pleasure couldn’t i got last minute live listener love osaka and met taka japan, of course. Konnichi wa and cambodia. I can’t see your city sorry, but welcome live listener love japan and cambodia next week. Fantastic. Thank you. Um next week we have cool crowdfunding. Dana ostomel, founder and ceo of deposit a gift shares our wisdom on how to create a successful crowdsourced campaign and grow your in-kind e-giving anita fi willis, vice president of strategic partnerships at new york, needs you. And why n y very clever at fund-raising day in june, we talked about how to create or grow your in-kind giving program. Have you looked at our youtube channel there’s over ninety interviews, including nine new ones from fund-raising day in june and there’s a couple of cups of my stand up comedy the channel is riel aria l tony martignetti our creative producer is sitting right here with me. Claire, my say that you say your name clear meyerhoff on the creative producer of the tony martignetti non-profit radio show sam liebowitz is our line producer shows social media is by deborah askanase of community organizer. Two point oh, go geever and the remote producer of tony martignetti non-profit radio is john federico of the new rules. Yes, i love him, gadget boy, love john. I hope you’ll be with us next week. One to two eastern talking alternative broadcasting at talking alternative dot com live listener love. We love you, love you, let me show you. E-giving attempting to bring good ending. You’re listening to the talking alternative network, get anything. Take it, cubine, are you a female entrepreneur? Ready to break through? Join us at sixty body sassy sol, where women are empowered to ask one received what they truly want in love, life and business. Tune in thursday said. Known eastern time to learn timpson. Juicy secrets from inspiring women and men who, there to define their success, get inspired, stay motivated and defying your version of giant success with sexy body sake. Sold every thursday ad. Men in new york times on talking alternative that calms. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you, too? He’ll call us now at to one to seven to one, one, eight, three that’s to one to seven to one eight, one eight, three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. You’re listening to talking alternative network at www dot talking alternative dot com, now broadcasting twenty four hours a day. This is tony martignetti aptly named host of tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent technology fund-raising compliance, social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio fridays one to two eastern on talking alternative broadcasting are you concerned about the future of your business for career? Would you like it all to just be better? Well, the way to do that is to better communication. And the best way to do that is training from the team at improving communications. This is larry sharp, host of the ivory tower radio program and director at improving communications. Does your office need better leadership? Customer service sales or maybe better writing are speaking skills? Could they be better at dealing with confrontation conflicts, touchy subjects all are covered here at improving communications. If you’re in the new york city area, stop by one of our public classes or get your human resource is in touch with us. The website is improving communications, dot com that’s improving communications, dot com improve your professional environment. Be more effective, be happier. And make more money. Improving communications. That’s. The answer. Talking.

130: Donor Retention & More Maria Sites – Tony Martignetti Nonprofit Radio

Tony’s guests this week:

Jay Love, CEO of Bloomerang.

Maria Semple, The Prospect Finder, consultant in prospect research and author of “Panning for Gold: Find Your Best Donor Prospects Now!”

Read and watch more on Tony’s blog: http://tonymartignetti.com

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No. Hello and welcome to big non-profit ideas for the other ninety five percent on tony martignetti non-profit radio i’m your aptly named host it’s february twenty second. Oh, i very much hope that you were with me last week. I’d be aghast to hear that you had missed some raise money while some raise hell. I talked about women in philanthropy, with marshals to panic. She was founding editor in chief of contribute magazine and is the new media adviser to the new york university heimans center for philanthropy. We talked about limbaugh and koman leadership roles, traditional giving and how women organized themselves also, pinterest and slideshare amy sample ward returned she’s, our social media contributor and membership director of the non-profit technology network, and ten she shared how small and midsize non-profits khun reap definite value from these lesser known social sites. This week dahna retention j love is ceo of bloomerang we’ll talk about holding on to donors you’ve got because it’s much cheaper and easier to keep a donor than to replace one j has strategies for you. Also more maria sites maria simple, our prospect research contributor and the prospect finder keeps up her reputation. As doi n of dirt cheap and free this munch this month, she’ll review donorsearch and list select between the guests on tony’s take two the irs publishes a list of charities that have lost tax exempt status each month, and in march, that list will be longer than it has been other months, and i’ll explain now i’m very pleased to welcome j love he’s, the ceo and co founder of bloomerang and senior vice president of avectra both companies serve the non-profit sector only with tools for fund-raising and communications. He was senior vice president of the arts and culture division at blackbaud. Before that, he was ceo and co founder of e tapestry jay’s, a member of the national board of the association of fund-raising professionals. And i’m very glad that his work brings him to the show. J love, welcome hey, thank you very much, tony it’s, good to be here this morning. It’s a pleasure to have you dahna retention. Jay, why is this important? Well, because it’s it’s continued to fall. The main source of the data that i’ve been referring to so often in the last year has been from the fund-raising effectiveness. Project, otherwise known as f d p that was a combined effort of the urban institute and the association of fund-raising professionals, and they’ve been doing this for the last five or six years and it’s the first time that data of this nature has come directly from the donor databases, so that they’re the charities that have the software that’s in used by the various vendors there now sharing the summary data and being able to tell from that summary data exactly what’s happening and retention of donors from one year to the next. And what it’s quite scary, and that that retention rate has dropped from the low fifties now to forty one percent in the most recent survey. Has it been dropping consistently through the five or six years that you’ve had this pair with a year or two that had held pretty steady? But overall, it’s dropped about ten or eleven percent since the time that the study has been an active let’s just reassure any charities that might be using software. You would certainly know if your data was going to be included, right? And it would have been anonymous ized and aggregated absolutely ill. It is summary, data and it’s part of the licensing with the vendors the very nice part about that is not only does it provide information that people can use, but many of the software vendors are allowing you to compare your results to the aggregate results. So you have a very good idea of how you’re comparing against the national average and like i said, let’s hope that your individual charity is doing better than losing six out of every ten donors from one year to the next because, you know, losing nearly sixty percent is a pretty scary proposition. It means that you have to be on a constant treadmill, bringing in a brand new first year donors and the retention rate for the first year donors is even worse in most cases that’s down in the twenties or thirties as far as three tension for those individuals and the next thing i was going to ask, what you just aren’t used answered it so thie retention rates are falling, which means attrition rates are rising and we’re now at fifty nine percent. We’re now fifty nine percent in the most recent study there and like i said it’s a trend we’ve got to turn around because, as we all know, just like the commercial world, existing customers or existing donors in this case are much easier to keep than bringing in brand new ones because the retention rate is at least a little bit hyre for those folks that have already been with you, do we know about how much this costs, how much it costs to acquire a new donor versus those organizations? Do you know that most people know that the cost to acquire a new donor is usually more than the money is received from that donor in the first year? You don’t get tau ah break even status until the second year in most cases and of course, there’s considerable time involved acquiring new donors versus thanking and keeping retaining existing donors. Yeah, and and there’s some basic things, tony, that people can dio, you know, one of things that we tried, teo, allow software packages to help people to realise is if a brand new donors in and it happens to be above the average doner level that you have, that might be a situation instead of sending out that tired old thank you letter that you might want to pick up the phone and call that person and thank them directly and get to know them a little bit, or try to set up that face to face meeting or get them to come take it to review facility or something, because if there’s a telephone contact the retention rate, doubles or triples and we’re going to get to a bunch of those factors that we know influence, retention. But jay, you’re your background is technology tapestry blackbaud now bloomerang and avectra is this strictly a technology problem or there’s a there’s a big donor? I mean, sorry, there’s a big personal factor to these to these relationships as well, very much so i don’t a relationship there is no different than any sort of a personal relationship, a friendship, and i know in some large organizations there those donors are people that you’re only meet via electronic communications or written communications in some way, shape or form. But even that, as we all know, if you had a pen pal, back when you were in high school, there were ways of building that relationship and taking it to the next. Level, even if it was only through written communications so that you can, you know, have that person on the other end of the receiving and feel like they’re more than just a specific there. There there actually are a person that’s connected to your organization into your mission and their money’s air going tio achieve something different than what they could’t someplace else with those dollars. But as well, technology has a role too. Oh, very much so it’s. Like so many things in life just being able to know what your retention rate iss tends to improve it. You know, i think of the old andrew carnegie story of going into one of this steel mill plants and asking the worker on the line how many of that particular widget or whatever that they made for the day and he took a piece of chalk and wrote it down on the floor and said, you know, twenty one and that was how money this guy did. A shift with the afternoon shift came in it too. Well, what’s that number on the floor, they so well, the big guy was here and they wrote down what they did. Well, that shift, they cross it off, and instead of twenty one, there was twenty five and this went on for weeks, until it was up over fifty, uh, to do that, and it was all because someone was noticing and actually saying, this is the number that we’re shooting for, that we’re trying to surpass, and then not long after that carnegie ah, lock down the steel mill on dh kept all the workers out, but that’s a different story, isn’t it that i was kind of humility at least started a foundation, right? Yes, he didn’t gave lot libraries and pools and lots of public spaces in the in the pittsburgh area, but it was a bit of a baronet. I want that to be any sort of ah, witness are a praise for their for his business practices. I heard quite cruel things came out of that i went to i went to carnegie mellon university, so i’ve heard those stories oh, very much so that haven’t. Yes, all right, so this is quite startling mean, we’re on ly retaining let’s round use round Numbers 16:40 were only retaining forty percent of our donors you’re get, i’m sure, you’re comfortable with the representativeness of the sample that this data is from, you know, just to give you a bit of an idea that this is based upon data coming for about thirty, two hundred charities that in the most recent time period raised just over two billion dollars and fund-raising dollars so it’s, you know, it’s it’s, a small percentage of the total of fund-raising world, but it is a very statistically relevant sample that’s being taken from that group. Now this is primarily focused, i think, what makes gives us so many legs, too it’s primarily focused on the small and medium sized non-profit there’s a few larger ones in there, but the vast majority of the non-profits that are in this represented sample are raising less than ten million dollars per year and most of our below five million. Okay, well and that’s the audience for this show, small and midsize charities jay, we’re going to take a break, and when we come back, you and i will talk a lot about some these factors that we know influence, retention and what charity’s khun due to increase their retention rate and i know you’ll stay. With us j and i hope everybody else does, too. Talking alternative radio twenty four hours a day. Are you confused about which died it’s, right for you? Are you tired of being tired? How about improving your energy strength and appearance? Hi, i’m ricky keck, holistic nutrition and wellness consultant. If you have answered yes to any of my questions, contact me now at n y integrated health dot com, or it’s, six for six to eight, five, eight five eight eight initiate change and transform your life. Are you concerned about the future of your business for career? Would you like it all to just be better? Well, the way to do that is to better communication, and the best way to do that is training from the team at improving communications. This is larry sharp, host of the ivory tower radio program and director at improving communications. Does your office need better leadership, customer service sales, or maybe better writing, are speaking skills? Could they be better at dealing with confrontation conflicts, touchy subjects all are covered here at improving communications. If you’re in the new york city area, stop by one of our public classes, or get your human resource is in touch with us. The website is improving communications, dot com, that’s, improving communications, dot com, improve your professional environment, be more effective, be happier, and make more money improving communications. That’s, the hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com welcome back to big non-profit ideas for the other ninety five percent. J love is ceo and co founder of bloomerang and we’re talking about donorsearch retention this segment, j we know that there are a bunch of factors that either positively or negatively impact retention and there’s a lot of lessons that i think donors khun takeaway, i’m sorry charities khun takeaway from these factors, why don’t we? Why don’t we get started with actually some of them know that that, um charities don’t have a direct influence over, like, like the person’s giving, all right on recency. You know, i can’t break these factors into three categories, tony one based upon financial one based upon activities, and then a third one based upon communications. Okay. And if we take a look at the first one there, as you were alluding to is the financial aspect of it, there are certain things that you can tell that are moving that engagement level or that engagement needle up or down such things is have they made a donation in the last twelve months? Was that donation higher or lower than their previous wanted? They upgraded today downgrade did they make? Multiple donations did they did they support multiple causes or multiple funds within your organization so that they’re, you know, involved in in different ways? Are they doing something in the way of pledging or in a recurring gift mode? We know that someone that has signed a pledge card or that’s giving in a pledging our recurring basis, it’s much more likely to be retained from year to year to year than someone that is not did they come in knowing that they were giving to organization rather than supporting a runner in a race or something of that nature? Some those air, all factors that i think from the financial standpoint can move that needle upper down accordingly. Okay, now charities can have an influence and some of these for instance, you you mentioned earlier if, uh, if an office sees that a new donors gift is above the average, they should you’re suggesting reply with an above average acknowledgement and thank you exactly, you know, do something outside of the ordinary whether it’s pick up the phone, calling them, trying to get a meeting, or maybe a hand written note or a handwritten t s several of the boards that i serve on the first part of the board meeting that we do, each one of us writes out ten handwritten notes during the course of the board meeting to a donor that’s an above average first time donor-centric come in and take a tour of the facility, and you’re doing that in every board meeting you take time begin before every boy, every single board meeting there’s the i’m on the board of the local food bank here in indiana, on the larger food banks, and we have a, you know, sixty eight board meetings a year, and that is part of every board meeting i don’t suppose you’re in bloomington, indiana, with the company named bloomerang are you? Well, we’re actually in indianapolis, indiana way should meet sometime because i’m in indiana very often. Oh, wow, i didn’t realize that’s indianapolis in in carmel, i’m there there quite often. Um, good. So there are other things now you mentioned recurring donations that’s a very positive factor and you’re more likely to retain that donor than then someone who doesn’t do a recurring donation. So how can a charity go out of its way, then to think that recurring versus non recurring donor? Well, i don’t think it’s much as much thanking them in that situation, tony, is it isthe trying to see if you can talk somebody or ah, have them be interested in doing a recurring gift or pledge, letting them know that at the time of making their transaction would be nice to be able to support that critical part of our mission on ongoing time periods, so that if you set that up to do that it’s much more, ah, widely used around the rest the world in the united states, of being able to automatically deduct from a checking account or from a savings account, or even a credit card on a recurring basis. So instead of making let’s, say, a one time gift of, uh, two hundred forty dollars, maybe having twenty dollars, per month taken out with no stop date there, that becomes a way of really having long term retention for that individual, so that may be worth looking into for charities that are not offering that. And if you if you want a lot more information on that. My other podcast, which is for the chronicle of philanthropy fund-raising fundamentals look back in the archive of that, you’ll find it on the final on itunes. You also find it on the chronicle of philanthropy website, and i had a guest there named mark, and they are see help ert h e l p arty, and he was an expert in e commerce and talked about online giving and recurring giving and how to set that up so you might look back at that fund-raising fundamentals podcast if you want more detail on how to inaugurate a recurring giving program the way the way j love is explaining, would you like to look at a couple of the other factors here? The activities in the communication once tony well, give me a chance now, jay, don’t don’t take over the show, we’re going to get there, you know the answer, it’s just for that know the answers a quick no, you’re you’re off, we’re i’m goingto have eleven minutes of dead air time now. I had planned to be with you, but i’m voting you off now. Of course. Yes, of course we’re going to talk about activities and communications. All right. What do you have? Under what? Do you have under activities? Well, let’s think about all the different activities that you can track that would be involved with especially and you mentioned with some of your previous broadcast some of the social media, but whether or not someone attends an event or whether they attend multiple events, have they taken a tour of the facility? Uh, those were times of thanks that that happened, but the one night that i think really growing in popularity is all the activities that surround the social media have they posted on your facebook wall, they become a friend? Do they say something about your non-profit with a particular hashtag and a tweet or on facebook or in a linkedin profile for that? Are they? Are they active in some way of promoting your non-profit to do that? And i often think about in the days before their non-profits new tohave like facebook pages and stuff like that, we’re, uh, a very active volunteer. I think it was the american cancer site or something like that turn around found out that there was somebody that already had twenty thousand, you know, people following them are liking them and facebook and they were able to help them bring that facebook page over to there usage. But all those factors, if you can follow those and there’s ways of very easily electronically doing that technology has taken us to a whole new levels where you can be aware of those factors. And it can actually become part of your sierra mere database, knowing that someone has said something about you and giving that a particular value and their engagement level. Now, see, r e m. Of course. We have talked about this on the show, but i want to caution you about george in jail, which i have on the show. See? R e m. I just explained cr m in case listeners may not know. Okay. That’s, constituent relationship management durney aram it’s it’s. A fancy name for a donor database. Okay. And we have had guests on talking about c r m but i like to keep listeners on keep everybody on the same on the same foundation. Um, i think the key difference being instead of just being in a database of pure donors and maybe prospective donors it’s everybody that the non-profit touch is in some way shape. Or form so maybe people that are affected by its mission. It maybe vendors it, maybe suppliers so it’s every single communication interaction that’s taking place indeed. And we have talked about that and some of the platforms that support it on the show. Let’s, let’s focus on some of the things that charity’s can have. The most direct impact on you mentioned earlier tour of the facility, and encouraging donors to do that if they’re especially if they happen to be an above average doner first time, but that’s something that and it’s also a positive when you get the person to do the tour, then that’s a positive attention factor that’s something that a charity khun directly have impact on by extending invitations exactly a standing invitation, but just thinking about what their communications are. Some donors have never heard from their charity except in the form of another request for a donation. It’s always someone reaching out with a hand versus sharing information. So think about it. Perhaps you could set up a communication schedule and actually get back to the person and say, this is how we’re doing. We’re tracking ourselves, and this is how well we’re achieving our mission. And one that’s that’s absolutely magical that i just wish everybody would do is just telling every donor but their money’s air doing what if you can specifically say that those dollars went to this particular activity or this particular fund? And this is what it’s doing? And even if it goes into a general fund, you can just say these air what your money’s are achieving force and just share that information without asking for another donation. People tend to feel very appreciated for that being the case. And and i guess a lot of my experience has come over the years, tony, of becoming much more of a donor myself. And then i used to run an interesting experiment adi tapestry and bloomerang, where i would ask the new employees to take fifty dollars, that we would provide him fifty dollars, and say go out and make five or ten donations to five or ten different charities, and come back to me in three months and let me know who build a relationship with you and who did not. Excellent att those low levels. And what what did you find? Oh, uh, it was there were some absolutely marquis organizations that my employees would stumble upon that even for a five dollar gift, right, they would build a relationship. And what was ironic? Some of my employees are still lifelong donors to those organizations after making that small gift that was given to them to make on behalf of the company. That’s terrific that’s great! Listen, yeah, i just it was remarkable how you do it and i told him to try to mix. I said pick between a few national organisations and a few local organizations just to see what’s going on there because i honestly believe any small non-profit i know a lot of your listeners are in that category, tony. All they have to do is try that express themselves, take one hundred dollars and go make ten, ten dollar gifts or twenty five dollar gift to some national organizations and then just copy what those groups are doing. Find out which ones make them feel the best, and start building that into their own processes that they’re doing it. The local charity. Excellent, that za terrific suggestion in a great use, i think of one hundred dollars you khun khun! Survey, i think survey twenty charities for one hundred bucks, right? I mean, you get to do your own little, many mba, your research project for one hundred or two hundred dollars, and because you get to see every type of communication and i would mail some in, and i would do some electronically and see what the difference is listeners may want teo, listen back to some of the three, four months siri’s that i had with amy sample ward are regular social media contributor about riel engagement using the online networks because a lot of what jay talked about posting on the facebook wall replying to a tweet, etcetera, there’s, their real engagement strategies. And amy and i talked about that over four months of her being on once a month. How to really engage through the through the the social media sites. There’s also things just that people can report to the charity like if they if they keep their communication preferences current exactly things like that in the communication area, if you are able to. If your email system and your communication system is tied into your database, you can check real quickly. Does someone open? My e mails i sent to them are they clicking through to a link senate to read further on the stories? Ah, very important one are they forwarding it on to other people? And, you know, are they lying that you can get all that reported back to you? And it could be part of the data base that you can see, and then you hit upon a real important one there? If someone has taken the time to let you know that their address has changed, either their electronic email address or their mailing address has changed. Boy that’s a very special person you want to put a big red gold star something on that? Because that person, if they’ve taken the time to let you know that their address has changed is is probably four to five times more likely to become a major donor or a legacy donor to your organization in the long run, because they care that’s, they’ve done far out of the ordinary what anybody else would dio that’s so interesting because it’s it’s purely ministerial, they filled out a reply card with an updated phone number or address or email address. What can a charity? Do i mean, should there be a thanks for keeping current with us? I mean, because typically now i think the most charities doing nothing, that it goes to the database administrator, the donor services team, the database gets updated and then that’s it. What could we be doing? So i think that record person gave mark that this is someone who took the time out of the ordinary to do that, and that should be made to the attention of either a gift officer or fund-raising person or a plan giving person so that they can reach out and just try to get to know that person. Because if you combine the two, if that’s someone that’s been eh, multiyear donor, even at a small level, and has let you know that ah, and many of you out there i know have read the book the millionaire next door. That may be a good chance that that person falls into that category and could be a very, very substantial legacy donorsearch sometime down the road for your organization here we have just a few minutes left. Let’s talk about your the communications factors that we’re aware of. That we that we haven’t talked about yet, what are some of those that possibly a little bit of the people that have, you know, that opened up your emails and different things of that nature? Another big communication factor is if you can find out who has visited your website and who has downloaded information, i think every non-profit website should give people reasons to come back. That means that there’s got to be new content on there. Ah, and that could be something as simple as block post from the executive director or from other people within the organization are case studies or case histories, but i always love if you make available documents to download. This is this is a document that tells you about our mission that tells you about our performance metrics, what we’ve been able to do to achieve our mission. If there are pds and different types of documents in background information, annual reports, quarterly reports thinks that nature people love that, download them and look at them, particularly folks, that aaron, that the higher level of donors categories to do that, so being able to track those communication activities and then being wired into your front desk or your receptionist, anybody that calls your organization that should always be marked in the database to know that this person has reached out and actually dialed our organization, whether was asking for information or giving us information or something of that nature, those are people that are communicating with you and that’s half the battle. Yes, these air excellent on dh, very simple strategies. Really j we have just about a minute left. I have to ask you, what is it you love about the work that you’re doing, being able to help all size non-profits do their job better because if you could, i’d have hanging on my wall, something that my daughter created for me when she was in the elementary school saying that my dad works helping further missions of non-profits and i still have that hanging in my wall today, and it will always be part of my life, i think. J, thank you very much for being a guest. You’re welcome. Thank you, tony. My pleasure. J love is ceo and co founder of bloomerang, which you’ll find at bloomerang dot co real pleasure. Thank you very much, jay. Thank you very much money. But when we return, it’s tony’s, take two and then maria simple mohr, maria sites. Stay with me, e-giving. Anything tooting, getting ding, ding, ding, ding. You’re listening to the talking alternative network. Get in. Cubine are you suffering from aches and pains? Has traditional medicine let you down? 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Lively conversation. Top trends and sound advice. That’s. Tony martignetti non-profit radio. And i’m janna agger’s, senior vice president, products and marketing from blackbaud. Yeah, hi there, it’s time for tony’s take due at roughly thirty two minutes into the hour. I wish i could send live listener love today, but we’re pre recorded, so i cannot do that. I know you’re out there live listeners and i do love you, but i just don’t know where exactly you are this week. My block this week is expect expanded i arrest revocation list in march. Since june two thousand eleven, the irs has released a monthly list of charities whose tax exempt status has been revoked because they didn’t file the annual form nine, ninety or one of its cousins next month’s list march will be larger than usual because the irs is changing the admission standard for getting on the list. It’s not it’s, not like college. This is it’s getting easier to get onto this list not like colleges. Starting next month. Charities, they’re going to get a one month notice that they’re facing revocation and up until now you didn’t get on the list until you were already had been revoked for six months, so you can see next month is going to be a seven month catch up all this. All the ones that are leading up to six months, plus the ones that are one month away from revocation and there’s a lot more information about that on my blogged, including a link to get your tax exempt status reinstated. If you happen to be unfortunate enough to be on this revocation list, my blog’s is that tony martignetti dot com and that is tony’s take two for friday, february twenty second, the eighth show of the year. You know maria simple she’s, a prospect, find her she’s, a regular prospect research contributor she’s our doi n of dirt cheap and free resource is she’s a trainer and speaker on prospect research? Her website is the prospect finder dot com her book is panning for gold. Find your best donor prospects now exclamation mark and you can follow maria on twitter at maria simple fremery a simple welcome back. Hey there, tony, how are you today? I’m doing very well, thank you. Good to have you back. Thank you. You have our doyin has two, two sites why don’t you just give a little overview of what we’re talking about this week? So this week i’m talking about two. Sites that have both a free and a fee based component to them so one will help you both with your reactive and proactive prospect research, which we’ve talked about the house in terms of lives buy-in sorry, no, yes, we’ve definitely talked about proactive and reacting, i would know that’s beyond jargon jail. Now we’re way past that, okay? And then then, you know, and then the other one is really about proactively trying to seek a new new prospects. I’m constantly approached by non-profits that say, you know, we really feel like we’ve tapped out our current donorsearch list and, you know, we’ve done the research and so forth on our list, but we just need to get some new names into the pipeline. So came across an interesting product that i thought might be helpful to at least discuss on the show. Okay, on the first one of these is donorsearch donorsearch yeah, so this is a company that does in depth prospect research, so they are there’s a number of competitors out there that do this on dh donorsearch is based in maryland, and they have they have both a c and a a free product. So i thought we’d start off, at least by talking about the free product first, if you want to do that, what’s the earl for donorsearch first. Well, it’s donorsearch dot net, however, for the free piece. It’s donorsearch lead dot net flash integrated search. Okay, so i’ll make sure that we get that up on to the lincoln. And first yeah, why don’t we do that for both of these sites? Okay, so let’s talk about the free part first for us. Donorsearch so for the free part, you would put in an individual’s name, this is under the assumption that you have maybe an event that you’ve had or maybe a new donor prospect name has been brought to your attention, and you want to do some in depth research on them. Or maybe you have an upcoming cultivation event, and you’d like to know about person in advance of the event so you can put in there their name, whatever you know about them already there named contact info. If you happen to know the company they’re affiliated with, you can put that in there as well and then hit the search button and what it will. Do is it won’t show you the search results on the screen, but it will email you basically, ah, profile of that individual. So it’s really, you know, a quick and easy way to get some vast information on an individual if you’re not already subscribed to a service that would be able to do that for you. So you’re doing this one person at a time, right? That’s, right, it’s one person at a time and you know that where, you know the upgrade to the sea bass portion would be useful is if you’re looking to screen, you know, a lot of names at once it’s going to give you that, you know that capacity, but also they have under the sea bass hold on, i want to i want to stick with the free for the free portion for a couple of a couple seconds more. Is there any limit to the number of searches that you can do on the free? So, no, so if you’ve got the capacity or a gn intern or someone willing to sit there and just plunking a bunch of names and and monitor those profiles coming back through e mails. And and certainly that can be done ok? And how robust are the profiles that you get back? What do they look like? So they cross check the types of databases that would give you both a philanthropic data, but also, you know, the traditional sort of wealth databases, so they’ll give you information about both charitable and political e-giving um and it will give you information about property records, dunn and bradstreet types of reports if they happen to be a corporate insider. Um, political donations, i think i mentioned that if they happen to be in who’s who the marquis who’s who’d database there, their biography will come up there also, if they’re connected to a foundation when their director on a board of directors on a foundation, they’ll come up in the guide star report. So there are, you know, a number of touchpoint that are very useful for you to know about, you know, and the thing i always tell non-profits so it’s really, you know, if you if this is for a major gift, you really don’t want to stop, no matter what company you’re using to get these quick profiles from i would never just stop that, you know, try and go a little bit more in depth look for articles in the newspapers and, you know, whatever else you can find out on the internet free or fee based resource is so i think this is a great starting point. Certainly if you have an event coming up or post event, you want to know some more information about an individual, i think it’s a great place to start it sounds like it’s it’s a pretty, pretty robust profile for for free. Yeah, yeah, it really is. It really is. So, you know, it’s definitely worth looking into. So again, if if you want that that website its donor lee dot net forward slash integrated search ok? And how about there a fee based service so they see the service is at the website donorsearch dot net, and already there’s been some information there about the various products they have, as well as their online screening tool. So, you know, if you’re a non-profit or maybe you’ve just taken over an organization, um, that has, you know, somewhat of a mass of a database that’s never been screened, and you’re new to the job and you’re just not sure g, you know, i’ve got to figure out a way to prioritize these folks a bit, you know, you might want to consider a screening through donorsearch or even, you know, some of the competitors companies out there, but, you know, donorsearch does provide screening services well, okay, do you get a more complete profile if you subscribe versus the free report that you get on donors? Yeah, thie sea based reports, the ones that you would get really as part of a screening would include analytics and what they called predictive modeling to try and figure out, you know, it’ll give you some idea about the person’s capacity, and usually when you have a full screening done, you know, your prospects are kind of raided for you, you know? So you’ll know which one’s elevator to the top as being perhaps the ones you want to focus on first. Okay, so you get something that’s similar to a screening, but you don’t have to buy their screening service, right? I mean, if you want to, well, you won’t have the actual predictive modeling and analytics through the free search, you know you have a batch of names i would, i would really suggest you if you’ve got a few hundred names or a few thousand names that you consider doing it through the sea bass portion. Renee offer, right? But i’m trying to get out. If you do the fee based, are you subscribing to their screening service? Or you can still get individual reports that have the predictive modeling in them? Yeah, you know, when these companies offered screenings generally, you also have access to the database afterward, usually for about a year. So this is definitely something to consider, and then i noticed on their website that they would offer a free screening of two hundred current records to kind of test their full product. Um, so folks are interested in taking them up on that particular offer they can go to donorsearch dot net and check out the information it’s right on their home page. Okay, i’m trying to i’m trying to get at one thing. If you’re subscribing to the fee based service you’re paying for it is that on ly a screening option, like in aggregate? Or can you still do searches of one or five or one? Hundred individuals still do searches afterward of you, no additional names. If they come forward, you’ll have that one off. I’ll go in on dh. Can you give listeners a sense of what the fees are? You know, i really don’t like to get into that type of conversation because sometimes these companies, you know, they change and, you know, this is a recorded show, tony, so i don’t want to really get into that because somebody might be listening to three, five years down the line on ice helps on dh. So certainly, you know, product pricing can change, so i think it’s really best for them, tio maybe just take them up on that free two hundred name offer where at least take a look at these free, integrated search tool that they have on day. If it looks like it’s useful to them, you know, they get into a conversation directly with folks donorsearch okay, i’ve been admonished by maria. Simple. I never. I never said that before. Okay, um, so you had you had talked about this as being a way of generating new prospects? Well, actually, the other tool that’s thay this is really this is really donorsearch is for existing names that you already know, right? Right? So this would be for, you know, screening and so forth, so, you know, definitely if they want to take a look at, you know, integrated search on a free bases, they can take a look at what the output looks like i got you okay? And i liked your suggestion of looking at people after an event, maybe it’s someone came to your event because they were invited by by someone who you do know, and now you’d like to find out more about this, this new person, ways to engage them, which the first segment was very much about today on dh you can use donorsearch to do that, i like that suggestion. Yeah, absolutely. I would suggest that to organizations especially if they’re having hyre cultivation events or even you know, we’ve we’ve you’ve probably talked on your show about these ask events where people specifically come and know that they will be asked to donate well, it might be might be kind of good to know in advance some information about those folks, maybe even advance troop even better. Ok, what’s what’s list select about that’s your next one so listselect is, uh, is by a company the company behind this is called anchor computer company, and they were they were actually started back in the seventies, and what they’ve done is they’ve come out with this product called listselect that could be useful both in for-profit and non-profit world, so it was originally designed for general target marketing, and so it has the names and addresses of close to ninety percent of the u s adult population and it’s compiled from public records and united states postal service data, and then what they do is they overlay it with demographic interest type categories. So i’ve gone in and i, you know, i’ve done a little bit of playing around just to give you an idea of what this looks like so you can actually run your searches just to kind of see, with numbers of prospects might look like, and then you don’t pay for the list until you decide this looks like a list that could be useful to you, um, and it’s. Uh, a list, a rental. I don’t know if you’ve talked about that on your show in the past. So you can either rent this list for a one time use or for a one year basis. Okay, we’re going to go away for a minute. And when we come back, you can talk a little about lister mental, because i don’t think it’s something that i have covered. And we’ll talk more about listselect with maria. Simple. Stay with us. You’re listening to the talking alternative network. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Dahna have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. If you would like to explore the help of a private astrological reading, please contact me at monte at monty taylor dot. Com let’s monte m o nt y at monty taylor dot com. Talking alternative radio twenty four hours a day. Durney i’m talking with maria simple, the strict taskmaster who put me in my place about fees. We’re going talk about fees anymore att least not in dollar terms will certainly let you know when something is fee based. Um, so what’s the fee for listselect now i’m getting well, actually, i did run a couple of just, uh ah searches that i thought would be kind of fun just to kind of see what the costs might be it’s very evident when you run a search so it’s, very clear up front what you’d be paying for that list, you know, before you, actually so they tell you, and so you can change the parameters, tio, what you’re looking for and really play around with it till it gets to a point where you feel like this is a new four doble list, andi something that, you know, would be useful for your organization, okay? In a minute, we’re gonna talk about list rental, but but do you know what the output is going to look like? What? What? Uh, information, you’re going to get about each person before you have to pay for the list? Yes, i’m told that. You get a first name, last name, address, phone number and in some cases, email addresses as well. Okay. Oh, really? So, it’s, just basic contact information. This is not the complete profile like donorsearch does that’s correct? That’s correct. So this would really be used for true proactive prospecting. You know what you think that you would hear in a sales world of, you know, getting more names, more leads into the funnel. So people who might have a certain affinity on do you know? So we could talk about what some of these parameters are way when we get further into the conversation. Okay, but let’s, talk about let’s rental. Now you’re just you’re renting this list. How does that work for you? So you now let me just set it up. You now have the contact information for these people. Email address? I guess. So you have. What does it mean that you’re renting the list? Well, i i think you get the full snail mail, ok? Yeah, and phone numbers. So you can decide that you need that list for a one time usage. So maybe you’re you’re going to send out some sort of a postcard campaign or targeted mailing some sort or targeted calling phone calling campaign? You know, i wouldn’t, you know, being as i also do email marketing as one of my businesses, i’m very sensitive to email acquisition, i wouldn’t necessarily advocate buying or renting email addresses and then putting them into your database and e mailing out i could get you into trouble with your email service provider because it’s, because it’s unwanted and it’s spam is that could be construed as spam. So i’m just very sensitive to that. I think it would be better to use these list, really? For snail mail and phone call purposes, okay? And what does it mean that you’re you’re renting the list? So you actually then don’t own only information? It truly is just a rental on, so, you know they have, i guess, it’s one see if you’re going to rent it as a one time basis and probably a slightly higher fee. If you need to have that list accessible to you, maybe you plan to do, you know, quarterly mailings to the list or something like that? He would need the rental for the whole year, so you’re going to pay maur if you do want to put that information into your donordigital base, i would think so, yeah, ok, interesting, i think. Okay, so you you mentioned talking about a little talking about the parameters of what you’re what the output is going to be, right? So i just don’t like a couple of quick search is just to kind of see, all right, well, if i were, you know, a non-profit executive, what might some of the fields of information be interesting to me so you could do a geographic search and then, you know, break it down further by certain points of demographic. So i had done just a sample search to see well, i’m interested in people who would have an income over two hundred fifty thousand dollars based in new jersey, who are also classified what they call mail order donors i think in our world, in the nonprofit world, we would call that, you know, male appeal donors, and it turned out that there were there was a total household account of just over fourteen thousand names close to fourteen thousand five hundred, and that costs came out to about in the four hundred fifty dollars. Okay, so that was you know what that parameter came up with our center decided to so these are thes air search these air inputs that you’re that you’re trying to narrow your list by our lorts yeah. All right, well, what if i were a non-profit executive with some sort of an animal welfare agency? I might be interested in trying to target people who have self identified as liking cats and dogs right on. Then i decided, well, i might be very geographically focused, and i wouldn’t necessarily need the entire state, so i thought, well, let’s, see what the costs would be if i were to look at maybe two counties in new jersey, morris and somerset counties for people interested in cats and dogs turned out it came up to nine hundred eighty as the household count on that on that costs turned out to be one hundred fifty dollars. Now, how did you specify cats and dogs? There’s a open field where you can have a word interest category interest, there’s like a main interest. So when you’re when you’re looking at the main interests, you can look at things like arts. And entertainment. Uh, babies, children, uh, education just tryingto slipping through here, some of the ones that would be of interest to non-profits outdoor enthusiast, uh, photography, religion. Um, and then they had what they call us sub interest category. You can really drill down even further. And that’s where i got into looking for people who were interested in dogs and cats, for example, i see. Okay, that’s that could be you could have some fun with the subcategories studio going to break it down by ethnicity. Gender. Maria, how do you find all these free and a fee based? How do you how do you how do you find all these new resource is? Well, you know, usually they’re not sometimes they find may and this actually happens to be a situation where rick hilary from from the company reached out to me through lincoln. And, you know, we’ve talked about the power of lincoln for so here was a situation where he brought this particular product, my attention, and we’ve had several converse stations and back and forth about it. And, you know, i took a look at the test because you can actually just kind of play around with it as i did without paying anything at all. Okay, so that that website you want me to give you that? Yes, give it, but we’ll also put it on facebook and linkedin, right? Sure, though, that website is demographics, research, dot com okay, and what’s the earl for listselect uh, that that’s that’s where the starting point is that’s you there? Yeah, they actually give you ah! Pdf that kind of walk you through, how to use it. And they also give you the log in credentials so that you can log in and try and play around with it a bit way have to stop. We have to stop there, maria simple. You know her she’s, the prospect finder, and you’ll find her website at the prospect finder dot com. You’ll find her on twitter at maria simple, and you’ll find the two of us together. We’re going to be doing a chat and online chat hosted by the foundation center on march twenty first about prospect research it’s a two p, m eastern and my burning question is why i’m invited i don’t know they between the two of us, they think we’re both prospect research experts but between you and me, we know that you are. I’ll be there, tio, i’ll do color commentary or something. I don’t know we’re hearing me on, okay, but you can. I have a i have a couple things to contribute, but not as much as you, but you’ll find information about that on the foundation with center website it’s. March twenty first, two p m eastern. Thanks for being a guest, maria, thank you always a pleasure. Next week, juliet fund had more white space to your life she’s, a consultant and speaker, and she also is the daughter of candid cameras allen funt that’ll be fun. Also, scott koegler is back next week. He’s, our technology contributor and the editor of non-profit technology news. We’re all over the social web. You can’t make a click without smacking your head into tony martignetti non-profit radio, by the way, smacking your head in italian is sparkle a testa i learned that when i was in venice asking for directions to a bar once and someone said, sparkle a testa your head on the wall and then turn and make a left and there’s harry’s bar so it stayed with me, um, pinterest, slideshare even before last week, by the way, we were on pinterest in slideshare, itunes, facebook, youtube, twitter, linkedin, foursquare, wherever we’re connected, i thank you very much for being connected wherever it is that i see you. Thank you. Our creative producer is claire meyerhoff. Sam liebowitz is our line producer, and the social shows social media is by regina walton of organic social media, the remote producer of tony martignetti non-profit radio is john federico of the new rules. I hope you’ll be with me next friday, one to two p, m eastern on talking alternative broadcasting at talking alternative dot com. I didn’t think you did a good ending. You’re listening to the talking alternative network. Get in. Take it good! Hi, i’m donna and i’m done were certified mediators, and i am a family and couples licensed therapists and author of please don’t buy me ice cream are show new beginnings is about helping you and your family recover financially and emotionally and start the beginning of your life. We’ll answer your questions on divorce, family court, co parenting, personal development, new relationships, blending families and more dahna and i will bring you to a place of empowerment and belief that even though marriages may end, families are forever join us every monday, starting september tenth at ten a m on talking alternative dot com are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications? Then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com we look forward to serving you. You’re listening to talking alternative network at www dot talking alternative dot com, now broadcasting twenty four hours a day. This is tony martignetti aptly named host of tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent technology fund-raising compliance, social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio fridays, one to two eastern on talking alternative broadcasting are you fed up with talking points? Rhetoric everywhere you turn left or right? Spin ideology no reality, in fact, its ideology over in tow. No more it’s time for action. Join me. Larry shot a neo-sage tuesday nights nine to eleven easter for isaac tower radio in the ivory tower will discuss what’s important to you society, politics, business and family. It’s provocative talk for the realist and the skeptic who want to know what’s. Really going on? What does it mean? What can be done about it? So gain special access to the ivory tower. Listen to me. Very sharp. Your neo-sage. Tuesday night nine to eleven new york time go to ivory tower radio dot com for details. That’s ivory tower radio, dot com every tower is a great place to visit for both entertainment and education listening. Tuesday nights, nine to eleven. It will make you smarter. Dahna

107: Job Interviewing & Storytelling – Tony Martignetti Nonprofit Radio

Tony’s guests this week:

Susanne Felder, consultant in outplacement at Lee Hecht Harrison

Rochelle Shoretz, founder & executive director of Sharsheret

Read and watch more on Tony’s blog: http://tonymartignetti.com

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Hello and welcome to tony martignetti non-profit radio for august thirty one big non-profit ideas for the other ninety five percent. I’m your aptly named host. I do hope you were with me last week, i’d be mortified to learn that you have missed last week’s show i’m recording today’s show weeks ahead of time, so i don’t know what you would have missed last week, so give me a break, but i do know that it included are smart and charming legal contributors jean takagi and emily chan from the non-profit and exempt organizations law group in san francisco, and it was a very good show enlightening, valuable, funny, very funny hope you didn’t miss it this week. I do know what we have. I had a great interview, but i didn’t get the job, suzanne felder, a consultant in outplacement at lee hecht harrison, says there’s more to getting a job than having a good resume and interview, we’ll talk about research, confident networking panel interviewing, dodging salary questions and what to do in the last thirty minutes before your interview recorded at the fund-raising day conferencing june in new york city this this past june and that was hosted by the greater new york city chapter of the association of fund-raising professionals and storytelling. Rochelle shoretz, founder and executive director of shark share. It has a compelling story herself. As a two time breast cancer survivor, shark share, it has built a culture of compassionate storytelling to help its members through their own cancer diagnoses and treatments. Deshele will share her ideas on identifying storytellers, supporting them, giving them multiple ways to share, helping them through this very personal process and why all of that is worth your time. Between the guests on tony’s take two. You can still get a free copy of my book if you take my charity registration survey use hashtag non-profit radio to join the conversation with us on twitter. Now we take a break and when we return i had a great interview, but i didn’t get the job. Stay with me e-giving dick, dick tooting getting ding, ding, ding ding you’re listening to the talking alternative network waiting to get in. Nothing. Cubine joined the metaphysical center of new jersey and the association for hyre. Awareness for two exciting events this fall live just minutes from new york city. In pompton plains, new jersey, dr judith orloff will address her bestseller, emotional freedom, and greg brady will discuss his latest book, deep truth living on the edge. Are you ready for twelve twenty one twelve? Save the dates. Judith orloff, october eighteenth and greg brady in november ninth and tenth. For early bird tickets, visit metaphysical center of newjersey dot or or a nj dot net. Hi, i’m donna, and i’m done were certified mediators, and i am a family and couples licensed therapists and author of please don’t buy me ice cream are show new beginnings is about helping you and your family recover financially and emotionally and start the beginning of your life. Will answer your questions on divorce, family, court, co, parenting, personal development, new relationships, blending families and more. Dahna and i will bring you to a place of empowerment and belief that even though marriages may end, families are forever. Join us every monday, starting september tenth at ten a m on talking alternative dot com. You’re listening to the talking alternative network. Welcome back to big non-profit ideas for the other ninety five percent here’s. My interview with suzanne felder from fund-raising day earlier this year. Welcome to tony martignetti non-profit radio coverage of fund-raising day two thousand twelve, hosted by the association of fund-raising professionals, greater new york city chapter, with the marriott marquis hotel in times square, new york city. With me now is suzanne felder. Suzanne is a consultant in outplacement, with firmly hecht harrison, susanne, welcome, thank you, pleasure to be here. I’m glad to have you. Thank you, thanks for taking time on a busy day. Your seminar topic is i had a great interview, but i didn’t get the job. We’re talking about successful interviewing techniques and doing a lot of interviews today at the conference. But this is the only one to help jobseekers, so generally, we’ll have time for details, but generally what do you see peoples shortcomings in around interviewing? The biggest problem is that people really don’t understand the job that they’re interviewing for the best practices is to really figure out what is the company looking for in you and two show the best sides of what your talents are to meet the company’s needs and people just don’t take the time to really figure that out, so that so it sounds like research research research is the place to start. So it’s just, uh, set the scene. We’ve we’ve seen a job advertised or we’ve heard about a job from a colleague what’s the research we should do around the job and the company well, we certainly want to find out everything about that company, see what they do with their mission, whether it’s in the for-profit or not-for-profits sector company, i mean charity charity, right? Right. So find out, do some research about them. Oh, and then go to lincoln and find maybe some people in your network that might be affiliated with that non-profit or in the past have been with that non-profit and do some real good. On the ground research ask people about the culture, find out what they’re commitments are and if it really suits your own style and if that’s true, then keep pursuing it and reach out to that non-profit and see if there might be some interest on their part. Okay, now, if it happens to be a bigger organization, you’re going to be working in one business unit of of the charity. How can you find out about what that team or that department’s culture is like? Um, you really are asking your friends what they know about that, even if they haven’t worked there, you know, people have a long reach on, they tend to know people who know people who at one point lived, you know, work there. So it’s really about networking effectively? I can’t say enough about the importance of networking in this market. We have find that about seventy five to eighty percent of people are getting their jobs through direct networking. Oh, meaning they’re they’re finding out about the jobs that hit this hidden job market that we hear about definitely there’s a hidden job to talk about that so and what that is, and why networking helps you break through it well, sometimes non-profits agencies even businesses or not in the position to really announce that they’re looking for whatever their reason is, but they’re sort of on the look out privately, so it’s it’s worthwhile to be having conversations with people and suggesting that you are interested in various really named the targeted cos that you’re interested in pursuing and then have conversations with people that are in a position to hyre because sometimes hiring managers are not ready to hyre but once they know something about your background, you’re on their radar. Okay, that’s, the way to really advance yourself for the future when the job actually becomes a reality. Now i think it’s a bad practice you’d tell me if i’m right, you’re welcome to say that i’m wrong that really you just start your networking when you start your job search well, networking. Actually, i have two didn’t disagree with you because networking should be something that’s going on on. Well, you know, actually i guess i don’t say i’m training coach people tohave a gn active network at all time at all times, you don’t just start when you’re in a job search, completely agree that’s, right and that’s what what we find is that people often are saying to us that have had long runs with really good non-profits and for-profit court cos that they really lost track of the importance of their network, they were doing well with the company that we’re there for ten years, they were going up the ranks, and they just sort of people left the firm, and they didn’t keep shack where they went, and now all of a sudden they’re looking to re and find them, and it feels a little awkward to them, like, you know, they had for gotten them. And now that they’re in the different side of the table, it’s ah it’s a big awakening, and they’re saying now they will never do that again. They will be available for people and keep their network engaged well and that’s, right and that’s the other side of networking, i mean, you have to be available to help others when you’re not in need of help yourself. Absolutely it’s about being a giver on we took about donors thes it’s giving of yourself and that’s an ongoing thing and the people who it’s funny what i have found personally is that people who have often been helping others helping others always through their career, they feel most reticent about asking they feel like they should be the ones just helping and i say to them, you’ve been so kind, it’s it’s, time for you to receive its it’s pay back time for you and please do not ever feel remiss about that, especially if you’ve been giving but interesting there’s so accustomed to giving that they’re reluctant to approach their their own network. Yeah, receiving is a lot harder for them and and i understand that, but it’s been kind it’s time tio gets him something back and and it’s perfectly acceptable, and what we are finding is that people are more than willing to be helpful. People that never were expected to be helpful are becoming the most helpful. So the second tier, the third tier of their degree of separation, if you will are, tend to be the most helpful, because don’t we all want to just help people? Don’t most people want to help others? One would think, but now, in this process, you find out who really is genuine and who is less and then those that are very close to us, they just might not be able to help in a substantial way, so they feel like they should hang back and not be too close to you because they feel badly they can help. But this is the time when we really need people tio be there for us, even if it’s just emotionally to be understanding that you’re going to get through it. But it’s a challenge, and we’re talking a lot about networking with friends or friends of friends. What about going to networking events? Where it’s a room full of strangers, that’s always a good process to get good at it’s like a social experience because people really have a hard time talking to strangers. So we heavily encourage people to go to conferences, professional conferences, places where they’re goingto be around people like themselves who are from their field and just get more and more comfortable with talking, if you will. Talking to strangers. Yeah, where? And i imagine that helps in the interview process completely completely what? We do it. We have harrison as we give them the opportunity to comfortably talk about themselves, which is not very natural for people. You know what? Tell me about yourself, and what do you do, and what do you good at? Is not what comes off of most people’s tongue, naturally, so we give them opportunities to always be introducing themselves and give them lots of networking groups to join, and people just come out of their shells. It’s. Remarkable how, after a couple of months of being around others, they are perfectly comfortable. Do that, yes, talking alternative radio, twenty four hours a day. Are you stuck in your business or career trying to take your business to the next level, and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s. Create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three, that’s to one to seven to one, eight one eight three. The conscious consultant helping conscious people. Be better business people. Dahna are you fed up with talking points, rhetoric everywhere you turn left or right? Spin ideology, no reality, in fact, its ideology over in tow, no more it’s time, join me, larry shot a neo-sage tuesday nights nine to eleven easter for the ivory tower radio in the ivory tower, we’ll discuss what you’re born, teo you society, politics, business and family. It’s, provocative talk for the realist and the skeptic who want to go what’s really going on. What does it mean? What can be done about it? So gain special access to the ivory tower. Listen to me, larry. Sure you’re neo-sage tuesday nights nine to eleven new york time go to ivory tower radio dot com for details. That’s, ivory tower radio, dot com e every time i was a great place to visit for both entertainment and education listening tuesday nights nine to eleven it will make you smarter. Hey, all you crazy listeners looking to boost your business? Why not advertise on talking alternative with very reasonable rates? Interested simply email at info at talking alternative dot com so our subject is interviewing, but this is all feeding the interview. This all came. This networking are networking discussion. All came from doing the right research around the job and the culture of the organization. As much as you can find out about the organization, right in your seminar description, there are three r’s and researchers the first, but resource is what’s. Your advice around resource is on resource is finding out. What you bring to the table? What what resource is that the candidate brings us? I believe that’s the idea that we’re getting at how can you help that organization and pinpointing what your real strengths are and how that can help advance that organization? That’s really what you want toe buy-in part to them and you’ll find out about the organization’s needs as you’re doing your due diligence your research find out you might find out some of the shortcomings that the organization has and see how you can plug those gaps. Absolutely, you want to know what value khun ad so you might brings a special connection or a special perspective to that non-profit you know, say it’s, a science institution, and you happen to have a background in science that’s evaluated that is extremely important, and you’re not the average say fundraiser, if that’s your field, your friendraising that happens to really know a lot about science, and therefore you could speak more passionately about it, so that would be really important aspect that you want to bring out to the non-profit do you have specific advice around? Uh uh, when your subject hector ah panel interview i mean, the panel could be two people, but it could be as many as five or six. Wait, how do we that’s incredibly intimidating you walking into a room of let’s say it’s the worst case? Six strangers and they’re all sitting on the other side of the table. How do you prep yourself for that that’s? A real challenge is one that we do address because it’s called like the stress interview and it’s to see how you stand up in extremely unusual circumstance. What you normally would not be the target of a conversation like that in real life. So we tell people, introduce yourself to each person individually. Make sure that you have eye contact with each person and shake their hand. Make yourself known and remember their name so shake their hand. Just go down the line of the table is absolutely when you were coming room. Yes, when you come in, introduce yourself individually to each of them make an impression on them that you’re confident and you know you want to engage with them. And then if the questions are coming a little bit too fast and too furious, there are ways to slow it down a bit of humor, and that always helps break the ice a bit, because sometimes people just lose sight of the fact that you’re only a person and you’re a pit under under the gun. So i’ve had a client to have said things like, oh, i made it like it was jeopardy, and i say, all right, i’ll take i’ll take jim for two hundred, and then i’m going to take, you know, the next person, arlene arlene five hundred. Yeah, so it kind of everyone has to laugh at that because you realize that, you know, how many can you do it once? Obviously, it’s, just one on. They are trying to see what? What it’s like for you to trial under fire? S o we try to get people to realize that humor is a good thing and it helps people relax as well. Helps you relax. You can always take a drink of water. Give yourself a moment to think, and companies are looking to see what what you’re about. You also have to realize if that is their culture, to be that way, to be very in your face. You have to. Know is that for you? Is that is that you? Yes. Yeah. It may not be for you about about preparing for the serial interview. You know, you’re going to have three interviews in the day. Each one is going to be a test forty five minutes. I would think. How do you how do you prepare for that? That multiple interview where you could be on you could be on for close to three hours in a row, but with three different people, right? Ah, you want to be prepared to give a good examples of a variety of things that you’re about, like different facets of a diamond and you don’t wantto be repeating the same story of store three times. And then there are other they say, oh, yeah, she told me that he told me that story. I heard that already. So you can have to come prepared for your interview with good what we call them accomplishment stories, if you will, on s o that joe have maybe six or eight really important projects that you’ve worked on that will really show you off to best advantage. You can come in with a portfolio and have some point of keywords for yourself to remember that you want to make sure that this project gets put on the table and then you mix it up so that everybody is hearing some different stories out of you, and each can bring out different facets of what makes you successful growth that you’ve money that you’ve brought in from non-profit have you created new event? Have you doing outreach brought in new community members brought on board members? These are things that are important, usually to fund-raising organ operations? What if i feel that i’ve gotten a question that’s inappropriate or illegal around age or pregnancy or sexual orientation? How do i how do i handle that in that moment? Yes, in that moment, you might want to say, can you rephrase that question? Or is that a chance to give him a chance to realize that that might be a really uncomfortable thing to be talking about and that you sort of object? T getting that question, john, you might say, is that relevant to the job? Or i’ve heard people say they’re asked whether or not they have young children, obviously the employer is trying to get at are you going to be away if the child is sick eyes so sometimes people will say, oh, is this a very, very family oriented company is, you know, doo doo doo family events? Is that why you’re asking so you try to soften it? You try not to be in their face about the fact that that’s really overstepping their bounds, but to some extent you have to pick your battles because you are looking for the job. So although this does also inform the culture of the organization that it might not be the right fit completely completely do take note that if they’re overstepping that this might be a real invasive place and that they’re expecting a whole lot from you, that is really not normal. And that might not be if you say a good fit. Alright, um the third of the three r’s thatyou have his references it’s important who you select for your references, what’s your what’s your advice around that references can go back twenty years. I could go back from beginning of your career. I don’t think people think of that. I think they think of the last job, right? And that is certainly not the whole scope of what is appropriate to use references khun b people that were above you people, that it could be people that reported to you, it could be your peers, pier level. It can be your boss’s boss anyone that knew the quality of your work and speak for you, but those are appropriate references. They could also be if it’s for a community organization. It might be something that you do on your private time, that you’d like to have that person report in about your experience with you, perhaps in your community service. So you want to get a variety of references that will reflect all sides of what your background is, good people. When they’re asked tio provide a reference often asked, what do you want me to say? You know what? Should i talk about it? It’s okay, give that advice around what, what you’d like them to be specific about. Yes, it is, because oftentimes if you’ve worked with someone five years ago, they might forget exactly which projects you worked on together, so people kind of need prompting, like so you want to remind them, remember we did this such and such together. And we had this result. So by you, sort of writing out some pointers about what your relationship together was, like it’s really informative. It helps them. It takes them off the hook of the pressure of oh, i forgot. What am i going to say? And it’s also you feeding them what you felt was the most important aspect of the project so that they’re goingto right. Quite cogently and importantly about what you did. Yeah, and it might just be a conversation to a lot of references. I just checked my phone. No. Yes. That’s right now, another thing about references. When you have a company, the company you might have just come from in the corporate world. This is very true. The company often will on ly just verify that you worked there and how long that you worked there. So that can be a bit of a problem. If you know your best references of the people that are still there. The way to overcome that would be to look at people that have gone on, moved on to another organization, and then they’re not under that up that corporate policy hr restriction of not being able to give a reference, but you don’t see that so much in charities that unwillingness to say more than just confirm data report it’s not a strict it doesn’t seem to be a strict people are a little more willing to talk about the other thing that people are very surprised about is that cos you can ask what person salary was and you know, it can be verified. The new employer can ask for your w two, which seems really invasive to find out what did you actually make on labor napor connects with you too. You can ask your w two. So it’s, when you talked about salary, which is a whole other chapter, you know, how do you dodge the salary question, which we do recommend that you try to keep that salary question off to the side as best you can, okay, but at a certain point, they’re gonna want to know, are you like within the ballpark of the range that they’re interested in on? You can always say, this is what my package was. This is where i left off at and then just back away from it and say, i’m very interested in this organization and i really it’s more important to me to talk to you about the opportunity, and we could always i’m sure if we’re on the same page, we’ll come to a mutually agreeable point with salary. Okay, well, i was going to ask how to dodge the salary question, but you just you just did it. Yeah, it’s that important? I think everyone is very nervous that they’re going to be put on the spot. Now, when you’re working with the recruiter, it seems to be an easier conversation to have because the recruiter is representing you and the recruiter wants to know, are you in the ballpark for what they will go for? You know, if you’re completely at a different salary rate much hyre it might be a fruit, you know, footless kind of conversations. So you do want to be forthright with the recruiter? Ah, you try to keep that conversation in the background if you’re going directly in number about the last hyre half hour before the interview so my remains of your scheduled for two thirty it’s now two o’clock let’s say i’m already on site. I’ve arrived, so i guess your advices get there early, i presume? Yes, to make sure you’re not late. Yes. Okay. Now what do i do with this last half hour? Last half hour. Okay, so you’re coming in. You certainly want to have at least fifteen minutes to be ableto fill out any forms if they have them. So that there’s going to be at least fifteen minutes. It’s going to be for that show up early is that we show up early before. Oh, certainly show up early on. That gives you a time, tio, really? Look around and assess what you’re seeing. Look att the interaction of the people in the organization with the receptionist and i see the culture. You could really learn a lot by just watching and observing. Twenty minutes, right? Absolutely. Come and go watch people come and go. And if the receptionist is not busy, have a chat with the receptionist. You learn a lot about the organization, find out what their experience has been. Have they’ve been there a long time? It is a lot of benefit that you could actually gather, and then it helps inform you of howto handle. Yourself in the interview, you might learn of events that are coming up for a special project that are on the table that you might not have known. So it’s always a good idea to be highly respectful and interactive, if you can, with the front desk, because that front test person is going to be giving the first frontline response to the hiring person as to what was your impression? Oh, they might receptionist might actually be asked. Absolutely. And if you come in all huffy and and annoyed and you didn’t get through security fast enough and whatever happened, then you come in all in a in a rage. They’re taking note because you’re on, you’re on from the minute you walk in that door. Okay, so collect your thoughts, get yourself together and remember, the clock starts when you walk in that door at reception. Okay? Okay. Um, we have just maybe a minute or so men and a half left. What about the resume? You have advice around resumes, resumes or something that can be targeted, targeted for particular jobs. Don’t think of your resume as a static item that just is the same for every place that you’re applying for because each job has slightly different requirements. And just like you have many facets, you want a feature? The ones that are most important to that non-profit so you do want to tailor your resume to be very appealing to their needs. We certainly suggest a summary statement. This is that used to be years ago. You did an objective. Okay. And now, it’s really about summarize you quickly summarize your strength, what your capabilities are, and then you go into your accomplishment statements. Okay? We have a couple seconds left. Anything else you want to say about resumes? Well, allows you specifically length if i’ve been in the non-profit world for fifteen, seventeen years, is it okay to have a two three page resume? Two pages, the limit? People get a little weary of reading and you don’t have if you’re going twenty, twenty five years, you don’t have to give all your experience. You could just give, like the last fifteen years is certainly enough. And you could always speak to further back. They are interested. Okay? We’re gonna wrap it up. They’re terrific. Suzanne felder is a consultant in outplacement with the firmly hecht, harrison and you’re listening to tony martignetti non-profit radio coverage of fund-raising day two thousand twelve at the marriott marquis in times square, new york city san. Thank you very much for being a guest. Thank you so much. Appreciate it been a pleasure. Q and momentarily, you’ll be listening to tony’s take two and then real shell shoretz will be with me. Stay with us after this break. Talking alternative radio twenty four hours a day. Joined the metaphysical center of new jersey and the association for hyre. Awareness for two exciting events this fall live just minutes from new york city. In pompton plains, new jersey, dr judith orloff will address her bestseller, emotional freedom, and greg brady will discuss his latest book, deep truth living on the edge. Are you ready for twelve twenty one twelve? Save the dates. Judith orloff, october eighteenth and greg brady in november ninth and tenth. For early bird tickets, visit metaphysical center of newjersey dot, or or a h a n j dot net. Are you suffering from aches and pains? Has traditional medicine let you down? Are you tired of taking toxic medications, then come to the double diamond wellness center and learn how our natural methods can help you to hell? Call us now at to one to seven to one eight, one eight three that’s to one to seven to one eight one eight three or find us on the web at www dot double diamond wellness dot com. We look forward to serving you. You’re listening to the talking alternative network. Geever treyz lively conversation. Top trends, sound advice, that’s. Tony martignetti, yeah, that’s. Tony martignetti non-profit radio. And i’m travis frazier from united way of new york city, and i’m michelle walls from the us fund for unicef. Durney hi there and welcome back, it’s, time for tony’s take two at roughly thirty two minutes into the hour, i have a charity registration survey on my blogged it’s been there for a few weeks. If you finish the three minute survey, then you’ll get a free download of my book charity registration state by state guidelines for compliance and the fee for that could be as high as two hundred ninety nine dollars, depending on the size of your charity. I really want to understand more about your experience with this morass of st charity registration laws that’s why i wrote the book to help charities sift through all the regulations i’m working on a project that will that i really need your help with. So please share your experience. Even if you don’t know that much about charity registration, i’d be grateful if you would take the three minutes teo to do the survey, and at the end of the survey, you’ll be offered a download for of my of my book that post is called help me out and get my book free that’s from august thirteenth and it’s on my blogged at tony martignetti dot com. And that is tony’s take two for friday. The thirty first of august thirty seventh show of the year with me now is rochelle shoretz rochelle founded shark threat to connect young jewish women fighting breast cancer following her own diagnosis at age twenty eight, they’re based in teaneck, new jersey. You’ll find them at shaare share it dot or ge rochelle served as a law clerk to supreme court justice Ruth bader ginsburg in 19:90 nine since sharks are its founding in two thousand won, they have launched eleven national programs, responded more than more than nineteen thousand calls and e mails request for help from those affected by breast cancer. Sure, shoretz programs and services are now open to all women and men deshele record lectures a lot about breast cancer for audiences across the country. She is a member of the federal advisory committee on breast cancer in young women. You may have seen her on the today show, cbs news or fox news today. She’s on tony martignetti non-profit radio deshele welcome. Thank you. I’m very glad that you’re with us from teaneck. How are you doing out here? Supplier? We’re good, we’re good, we’re getting. Some nicer weather. Okay, um, you’re you founded sharks. Share it. I think around a kitchen table dining room table was done. I’m sorry. Had the wrong room. Okay, well, it’s a bigger issue. I mean, maybe you don’t have anything. You don’t have an eat in kitchen. Sorry, iraq. Okay, so it’s around a dining room table. Since we’re talking about storytelling, why don’t you take a moment and tell that dining room table story? Sure. Well, i was diagnosed with breast cancer for the first time when i was just twenty eight years old, and it occurred to me that although we had so many organizations for breast camps are advocacy research, we didn’t have an organization that address some of the unique needs of young women facing breast cancer and those metoo could include, i think, like fertility, career, parenting, genetic, social life, relationships on everywhere i went, i happened to be the youngest woman in the waiting room by an average of twenty years. And so shar sharon began as an effort, really, to collect the stories of and the experiences of young people facing breast cancer and more even more specifically, jewish women and families. Facing breast cancer because jewish families tend to have an increased risk of hereditary breast cancer could be ten times higher than the average than the average woman. And so there were fight of us around the table that first night, that dining room table on by, you know, talked about the need for an organization that address some of those unique concerns. Way were five, and then we became ten. And now we’re more than sixteen hundred pier supporters nationwide. Alright, on dh. What is the the annual budget of short, sheriff? Give people a sense. Uh, when you’re eleven, which is what we are in now, the annual budget is about one point, eight million dollars. All right. And how many employees? We have fourteen, staff people, and we run eleven national programs with the help of more than five thousand volunteers nationwide, you have very heartfelt, compelling videos on the site and some on youtube. How do you find your story tellers? You know, we really we reach out in lots of different ways. And i think in our experience, we found that the more with the more we reach and in the more diverse in the more diverse mode abilities we used to reach women, the more diverse the stories we get back, we find stories in a few ways. First, we find them through social media using facebook and twitter and ask people to share their stories whether it’s on thanksgiving day, for example, we might ask people toe right in what they’re thankful for. As a young breast cancer survivor on twitter, we might say, you know, tweet us, you know, the things that you’re most great napor in twenty twelve find some of our stories on social media, we use our blogged to share stories, but also to get storytellers to share their email sometimes will do an e mail blast and a good example of that was my fortieth birthday, which was just a couple of weeks ago. I shared my fortieth birthday wish, and we asked others to share theirs as well. And so we got some stories that we were going to talk about that later on because you got a great response. I know too, that to that talk about them very traditional means of focus groups, for example, where we have women come into the office and share. Their stories and we can either take those weaken, videotape them, audiotape them on, and then have them transcribed so that we can use them for other purposes, okay? And we’re going to have a chance to talk to you about some of the those i don’t know. I don’t mean to sound heart like, you know, cold calling them channels, but methods something different methods like the like the face-to-face focus groups that your record, but right now i’m just trying to focus on how you identify storytellers, and sometimes they just come to you, write and tell you that they want to share their story with others. Sometimes they dio, you know, for some breast cancer survivors, that could be a very empowering way to close the loop on their breast cancer experience, where they’re sharing their story in the hopes of inspiring and empowering others. Sometimes we have to reach out and encourage people to share their stories, whether it’s with incentives or just by explaining to them that that’s another way of contributing to the organization in a non financial capacity on dh. Sometimes we, you know, it’s sort of low hanging fruit they’re already sharing. A piece of their story we can tell that it’s a compelling story, and so we reach out and just sort of nudge them along and say, you know, you told us a little bit about your experience, but we could, you know, we would really benefit from sharing that same story with, you know, lots of people and, you know, would you mind sharing some more? So we find them of those ways you can view this as a cz, a volunteer opportunity, and we dio, you know, sometimes people think that being a volunteer means coming into the office or e-giving tremendous amounts of time or contributing in terms of dollars, but really, being a storytelling could be a wonderful volunteer opportunity that doesn’t require people to go too much out of their way or tio reach into their pockets, and sometimes these stories are written right on dh, sometimes video or audio recorded that’s right on, and then sometimes they can be longer, and sometimes they can be shorter. You know, a tweet, for example, is one hundred forty character. The facebook post might be a paragraph a block post might be three paragraphs some might be written, some people feel much more comfortable writing, but others feel more comfortable speaking and in whatever way we can capture their story. That helps us. That helps us collect more stories because we find people in lots of who feel comfortable with different avenues of expression. How do you overcome the conundrum that people might like, tio, write their story. But on the web, viewers are more interested in watching video than than reading, you know, that’s, an important that’s important challenge that i think we all face in the nonprofit sector. You know, people feel more in control in some ways of the written word and certainly more comfortable behind the pen and behind the camera. But we find that our viewers really liketo watch on and it’s easier to share when we can just ask them to it’s linked to something on youtube or share a web based link. You know, we try to we try to identify those who will come across well on camera whose stories just feel more compelling because they have a great almost like a stage presence in a certain way. Sometimes we used basic incentive, you know. Come on in for. A day of videotaping, and that encourages people tio take the leap, and sometimes we just note that it doesn’t have to be a professional camera set up. You know, it could be your iphone, for example, that you stick on video mode and just shoot yourself speaking honestly into the camera, so we try to make it not to professional and too intimidating, because as you said, the truth is people to respond mohr two videos in some ways than they do to the written word, and we’ve had many guests on say that video does not have to be high production value to be compelling and sincere and moving. I think that that’s true, but i would take issue with one piece of it, i think, as a non-profit leader, one of the things we’re always watching for quality control and brand management, and so an organization like ours that really strives to keep a very professional face it. There are so many breast cancer organizations that are not necessarily as as focused on that sort of professional, the professionalism with which we pride ourselves. We really struggled with that balance on the one hand, no, it doesn’t. Have to be a twenty thousand dollar two minute clip. On the other hand, when we send something out that is videotaped on a shaky camera or that doesn’t look professional, it does in some way reflect on our own ground. And so we walk a fine line between sort of that honest, almost raw quality of video and something that looks too professional to polish to almost too and focus on attacking at heartstrings say a little more about some of the my voice is cracked like i’m a fourteen year old more me, me and we’re not even in the same room bonem it’s that your charm comes across the phone line, you say a little more about the contest you mentioned and some of the incentives that you might offer toe to induce women or men to tell their story? Yeah, you know, sometimes it could be something as simple as dinner, right? When we do a focus group in our office will say, you know, they’ll dinner is served at seven, you know? Come share your story and people will come around the table and the focus groups i should emphasize they’re not just for storytelling. Although that is an integral part of what ends up happening inevitably it’s also an opportunity for us to get feedback on programs and fund-raising initiatives and other core aspects of what we do at the organization um, sometimes it could be a simple and incentive as dinner. Sometimes it could be, you know, a t shirt it could be, you know, a reimbursement for travel expenses. It comes in all shapes and sizes on doesn’t have to be monumental mean t shirt or just expense reimbursement. People are moved by small, by small offerings, they’re moved by small offerings, and i would even say, it’s not i wouldn’t even say that that’s what sort of pushing them over the edge? I think i think people want to share their story, they think it apparently there is a need to share in some people, and we are just tapping into that and sort of pushing it along a little bit just wouldn’t even say that the incentive is what makes or breaks the desire to share that desire is built into some people, they find it empowering, and when you give them a knave anew, that feels comfortable, whether it’s the incentive that makes them feel comfortable, the environment you set up in the office that makes him feel comfortable, you know, personal phone call that you might make to encourage them to come in and share their story that’s the little those of the little things that help push them over the edge and make them feel even more comfortable sharing there’s a very touching video done by a woman named brenda. And she tells the story of ya l who ended up not surviving her cancer, but the video is really it’s very, very moving. Do you want to say a little about that? Yeah, that’s a video that we produced for our tenth anniversary way wanted to share the stories of families that had established major gift in support of star shoretz programming on, we wanted really to understand what it was that compelled them to give and the reason we wanted to understand that was we wanted to be able to share their stories with other family members and friends who might also be considering larger gift. Um, and we felt that that would be the easiest way to translate their own desires to the actual gift itself. And so we highlighted for families. Although i should say before we narrowed down to four families, we started with six or seven potential stories and then narrowed it down to the four that we wanted teo highlight on the video on dit was we really didn’t know what to expect. You know, the cameras followed these families around for a few hours in a given sunday and really just have them share what compelled them to give and establish their major defeat. And the stories are beautiful, you know, each one different you no one was story. The one that you mentioned about a young woman who was connected to another pierce a porter. Shall we have just about a minute before break? No it’s so good to tell the story of brenda and yell. So it was a young woman who was connected to another pierce supporter and the peer supporter passed away and our you know, our young caller wanted to establish a gift in her memory to make sure that others living with advanced breast cancer had a place to turn on. You know, the story came out beautifully. It’s touching it is compelling. And it also incentivizes others who are thinking about a major gift. We’re gonna take a break. Rochelle will stay with us, and we’ll continue talking about storytelling that hope you stay with us also. Snusz dahna hi, this is nancy taito from speaks band radio speaks been radio is an exploration of the world of communication, how it happens in how to make it better because the quality of your communication has a direct impact on the quality of your life. Tune in monday’s at two pm on talking alternative dot com, where i’ll be interviewing experts from business, academia, the arts and new thought join me mondays at two p m and get all your communications questions answered on speaks been radio. Have you ever considered consulting a road map when you feel you need help getting to your destination when the normal path seems blocked? A little help can come in handy when choosing an alternate route. Your natal chart is a map of your potentials. It addresses relationships, finance, business, health and, above all, creativity. Current planetary cycles can either support or challenge your objectives. I’m montgomery taylor. 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Duitz welcome back with rochelle shoretz and she is the founder of shark share it which you’ll find it shar share it dot or ge s h a r s h e r e t dot org’s deshele the shar sharon is a chain or necklace in hebrew so it’s a little more. And what you call your members explain that sure are pierce supporters we call links as though they were linked in a jane and it’s actually come full circle because when i was diagnosed with breast cancer a second time, i started to use the services that we created as an organization. And so i was the first link, and then ultimately now depend on some on another links in our chain. The chain is miles long now, right? Yeah. Stands the country were in all of the state. So you had a very successful written blogged post because we’re talking about righting versus video. But your your birthday block post did did very well. Got a lot of comments. Brought attention to shar. Share it once you share that. Sure. So my fortieth birthday was a couple of weeks ago and celebration of happy. Thank you in celebration of my birthday, i wrote a block post about the significance of turning forty and all that had changed in the breast cancer arena since i was diagnosed at twenty eight and i specifically highlighted and shared another story, the story of my grandmother, who had also been diagnosed with breast cancer when i was younger and how much the breast cancer story had changed in the eleven years since my diagnosis. And we were amazed at the response, we posted it as a birthday wish, and then we asked our readers and our stakeholders teoh right, a birthday wish back to me and we i think we had over one hundred responses, we shared it in in many modality, so it was on facebook it was on our block. We tweeted about it, we sent it out by email, we really blasted it on. The response is beautiful and in fact the staff as a gift to me collected all of the responses and put them together as, ah birthday book and it was beautiful and encourage people to share their own stories. They talked about their own grandmothers who had been diagnosed with breast cancer they shared some of their own stories, and again, these will be the seeds for further storytelling. We will be able to look back at all of these responses and pick from them others who might be interested in sharing their stories and greater and greater kapin more incentive again, as we talked about, i see stories everywhere. You know, that movie i see dead people. I see stories. I see stories everywhere. It just went on a hundred mile bike ride with a boardmember on. I said to her at the end of the ride said, linda, you should share your story on the block like writing something, and she did right away and again, we sent it out to all the riders. Everybody who had been on the ride. There’s, you know, really, everything we do there is an opportunity for someone to share their story. It might be why they participated in an event that might be what they learned at a given event. It might be, you know, a reflection at a milestone there’s always the potential to turn something that seems programmatic into something that elicit emotion through storytelling. That’s. Excellent. And how do you feel that? All this story telling is helping shark share it well, you touched on it a little before the break. We really used the stories in many different ways, we use him for programmatic purposes. So for example, we anecdotally they provide feedback to us on the program that we provide, and perhaps programs that we need to provide that we need to develop. We have them in marketing materials like brochures and newsletters, we use them in fund-raising efforts, whether it’s a thank you letter to donors or video that we’re producing for major givers on, we really try to find lots of different ways to use the same story or different stories to engage our diverse audience. What kinds of reactions do you get to the stories? You know, i think we keep the story israel, which makes the stories even more compelling. You know, stakeholders these days are very sophisticated, so they didn’t know when you’re trying to target their heartstrings. But when the emotion is wrong, when the story israel on when people can relate to it, i think we find any way that the response is is is great it’s certainly more effective than just shooting? Statistics in a brochure or, you know, highlighting accomplishment. It gives a face and a voice to the experience that we are addressing. How do you have? Yeah, yeah, please. Go ahead. Finish your thought. Okay, but how do you help the storytellers overcome their fear of you said people really want to do it, but suppose they have this fear, or maybe maybe even while they’re in the midst of story writing of writing or being interviewed or telling their story right in the middle of it, how do you help them overcome these fears? Well, i think the most important thing that we dio way provide a safe space for the storytelling. You know, people might be very excited about sharing their story in a, you know, at the at the onset. But once they start to tell it, once they start to share it, it becomes very personal, very raw. They start to hesitate. So we try to set up a safe space throughout the process. So first will guarantee that we will share whatever edited version of their story with them before it goes public. We guarantee we highlight for them very specifically. Where that story will appear it will be in the newsletter. It will appear on the web. It will. We might use it for a brochure. And so they have a very confident understanding of what’s going to happen with that story. That being said, you know, we still went in sometimes two challenges that we have to address on the fly. I’ll give you a specific example. This is not a verbal story, but a picture story. We did a picture. A picture exhibit of rochelle. I’m sorry. We have just about a minute left. Okay, so we did a picture display of ten of our women and one of the women who was very comfortable when she took her photograph ultimately started to hesitate. And so we have to narrow down where we were going to use that photo. So i think keeping the safe space safe, ensuring and basically ensuring that you are going to communicate with the storyteller helped them feel more comfortable sharing their story. It’s really it’s all very compelling and touching. And i want to thank you very much for sharing all this valuable information and also your own story with our listeners. Rochelle thank you. Very much now my pleasure, deshele shoretz founded sharks shoretz to connect young jewish women fighting breast cancer. They now work with people dealing with ovarian cancer as well and it’s open to men, women of all races, nationalities, etcetera. You’ll find them at shaare, share it dot or ge i want to thank my guests, of course, suzanne felder and rochelle shoretz also the organizers of fund-raising day for hosting me on the exhibit floor and allowing me to get that susan felder interview next week. I don’t know what’s coming up next week, give me a break because i’m recording this on august fourteenth and next week is going to be september seventh, but i do know that the september seventh show will include the smart, charming and resourceful maria simple, our prospect research contributor, and i know it’ll be a very good show and funny. I host a podcast for the chronicle of philanthropy that is called fund-raising fundamentals. It’s, a ten minute monthly podcast devoted to fund-raising it’s on itunes, it’s on the chronicle website. If you like this show, then please check out fund-raising fundamentals continuing to wish you good luck the way performers do. Around the world, russian theater folks say poca de pere, neither down nor feathers. That comes from wishing a hunter bad luck, which is really good luck to come home from the hunt empty handed. So you wouldn’t want to say thank you to that, because they’re giving you a bad luck wish, even though it’s a good luck wish. So what russians will respond with is shorty, go to the devil. And to think thes people contribute to the international space station. I don’t know, but it all seems tto together. Um and i want to thank janice taylor for her, continuing to give me these language lessons and artists. Good wish, explanations. Our creative producer was clear. Meyerhoff. Janice taylor is also our line producer. The show’s social media is by regina walton of organic social media and the remote producer of tony martignetti non-profit radio is john federico of the new rules. I hope you’ll be with me next friday, september seventh at one to two p, m eastern here at talking alternative dot com. Hyre zaptitude ing. Good ending. You’re listening to the talking alternative network. E-giving nothing. Cubine hi, this is nancy taito from speaks been radio speaks been radio is an exploration of the world of communication, how it happens in how to make it better, because the quality of your communication has a direct impact on the quality of your life. Tune in monday’s at two pm on talking alternative dot com, where i’ll be interviewing experts from business, academia, the arts and new thought. Join me mondays at two p m and get all your communications questions answered on speaks been radio. Are you stuck in your business or career trying to take your business to the next level and it keeps hitting a wall? This is sam liebowitz, the conscious consultant. I will help you get to the root cause of your abundance issues and help move you forward in your life. Call me now and let’s create the future you dream of. Two, one, two, seven, two, one, eight, one, eight, three that’s to one to seven to one eight one eight three the conscious consultant helping conscious people be better business people. Dahna you’re listening to talking alternative network at www dot talking alternative dot com, now broadcasting twenty four hours a day. Oh, this is tony martignetti athlete named host of tony martignetti non-profit radio. Big non-profit ideas for the other ninety five percent technology fund-raising compliance, social media, small and medium non-profits have needs in all these areas. My guests are expert in all these areas and mohr. Tony martignetti non-profit radio fridays one to two eastern on talking alternative broadcasting. Are you concerned about the future of your business for career? Would you like it all to just be better? Well, the way to do that is to better communication. And the best way to do that is training from the team at improving communications. This is larry sharp, host of the ivory tower radio program and director at improving communications. Does your office need better leadership? Customer service sales or maybe better writing are speaking skills? Could they be better at dealing with confrontation conflicts, touchy subjects all are covered here at improving communications. If you’re in the new york city area, stop by one of our public classics or get your human resource is in touch with us. The website is improving communications, dot com that’s improving communications, dot com improve your professional environment, be more effective be happier and make more money. Improving communications. That’s the talking.

016: Savvy Strategies for Your Search & How To Cripple Your Career In 5 Easy Steps – Tony Martignetti Nonprofit Radio

Tony’s guests this week:

Paula Marks, managing director at Gilbert Tweed International
Robert Sharpe, president of The Sharpe Group

Read and watch more on Tony’s blog: http://mpgadv.com

011: How to Make-or Ruin-Your Nonprofit Career – Tony Martignetti Nonprofit Radio

Tony’s guests this week:

Chris McGurn, senior vice president at PNC Bank Institutional Investment Group

Paula Marks, managing director at Gilbert Tweed International

Read and watch more on Tony’s blog: http://mpgadv.com